CP
Disappointed
I used Folio/Amitree for 8 years almost 9. It worked really well until it DIDN'T. Then it was a new issue weekly. Did they fix most of them quickly yes, but the problem was it became unreliable. My subscription automatically renewed and I was having more and more issue so I decided that I would find something else (AFrame) that worked much better without the issues. I switched everything over and asked for a Refund from Folio/Amitree since the platform was not doing as promised. They Outright REFUSED to give me a refund. I explained that I hadn't been happy for some time and as they could see there had been multiple issues. She (Karina) did not care at all. I am so disappointed in this business model, they would rather hold people Hostage to their underperforming platform that give a credit for the amount of the subscription that has been unused.


