shawn H.
Support Staff was on top of it
I just received my OUD Wood Chips (1 of each). After my order, I sent a text to verify I hadn't messed up the shipping address as I previously did. They responded right away and confirmed I hadn't messed up. They had one item out of stock and asked if I wanted something different and made a suggestion. I agreed to the suggestion to complete my order. The packaged arrived and I used the shipping box as an air freshener in my office in the basement. My wife is still experimenting with the different types I got for her. So far she not been disappointed but, she is finding different ways to burn the would trying to get the most out of the chips.




