Amir Oud - House of Royal Fragrance | Amir Scent BarReviews of amiroud.com

Response from Amir Oud - House of Royal Fragrance | Amir Scent BarDec 21, 2024

Hello Imara, You could always return the perfume. We have a flexiable return policy. I wonder why you didn't reach out to us at the time. Thanks. Best, Amir Oud Fragrance

Response from Amir Oud - House of Royal Fragrance | Amir Scent BarOct 7, 2024

Hello Anastasios, I see you ordered Prestige Oud, one of our traditional oud scents. Prestige Oud is one of our most iconic and cherished fragrances, known for its rich, balanced oud composition. However, we completely understand that scent is a deeply personal experience, and if it didn’t meet your expectations, we’re here to support you. Since you're not satisfied with the scent, I’ve already initiated the return process for you. Please take a moment to check your email for the return request, which includes all the information you’ll need to return the item. We truly want to make this as easy and smooth as possible for you. If you have any further questions or need assistance, don’t hesitate to reach out. Best regards, Amir Oud Fragrance Team www.amiroud.com

Response from Amir Oud - House of Royal Fragrance | Amir Scent BarJun 23, 2024

Hello Chad Carlberg, Thank you for shopping with Amir Oud Fragrance. Thank you for letting us know about the order that you paid for twice and one of them was not fulfilled. I will DM you to get more info and have this resolved ASAP. Thank you again for shopping with Amir Oud Fragrance. Best, www.amiroud.com

Response from Amir Oud - House of Royal Fragrance | Amir Scent BarNov 10, 2023

Hello Jane Harkness, It seems we missed your review, and for that, we apologize. We appreciate your feedback about the oud oil. It's disappointing to hear that it doesn't meet your expectations and has an off-putting scent. We're glad to know that you still love the company overall, and we hope your future experiences with our products are more in line with what you enjoy. Our team will reach out to you shortly to make things right. Please expect an email from us soon. If you have any specific recommendations or preferences, we would love to hear them. Your input is valuable to us. Thanks for sharing your thoughts, and happy shopping! Best, Amir Oud Fragrance.

Response from Amir Oud - House of Royal Fragrance | Amir Scent BarJul 30, 2023

Hello Brittany, Thank you for sharing your thoughts on your recent purchase of Amir Oud Fragrance. We genuinely appreciate your feedback, and we apologize that the scent didn't resonate with your preferences. Fragrance is a personal experience, and we understand that it might not always be a perfect match. We would like to mention you that we have a nice return policy in place. If you wish, you can return the item for a refund or exchange it for another fragrance from our collection that might better suit your taste. Our customer support team is here to assist you in this process and provide personalized recommendations based on your preferences. Your satisfaction is important to us, and we hope to have the opportunity to find a fragrance that truly captivates your senses in the future. Thank you for giving Amir Oud a try, and we look forward to assisting you further. Best regards, Amir Oud Fragrance www.amiroud.com

Response from Amir Oud - House of Royal Fragrance | Amir Scent BarJul 25, 2022

Dear Kathleen Brantum, Thank you for shopping with Amir Oud Fragrance. I'm sorry that the scent you picked was not satisfactory and it seems it was very light to your taste. Your satisfaction is important to us. We do accept returns and I'll request our team to follow up with you and assist you if you'd like to begin the return process. Thank you. Best, Amir Oud Fragrance.

Response from Amir Oud - House of Royal Fragrance | Amir Scent BarDec 23, 2021

Hi Werner Wutte, We received your Trustpilot review and I'd like to note that during holiday season we have influx of inquires and some emails may stack up and slip the inbox. However, we can always be reached at [email protected] , via the websites contact us page, and via messages on WhatsApp: +1 (469) 912-0806. We try our best to answer all inquiries and questions and we totally appreciate your patience. As for your question, we do not offer pure/organic oud oil. Our Oil Blends contain several oils with different ratios to construct the final desired scent and provide the right consistency. This may include several elements such as Nature Identical Oils that are man-made (synthetic), Natural Oils, and Natural Isolate Oils. Thus, the presence of the manufactured ingredients in the oil component renders the blend synthetic despite having natural ingredients in its content. Feel free to reply to this email if you have further questions or comments. Thank you. Best, Amir Oud Fragrance