Amir Oud - House of Royal Fragrance | Amir Scent BarReviews of amiroud.com

Response from Amir Oud - House of Royal Fragrance | Amir Scent BarDec 12, 2025

Hi Varun, Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations, as we take pride in delivering quality products and service to every customer. That said, we would like to clarify that we do accept returns and exchanges, and we always encourage customers to reach out to us directly so we can address concerns and offer a solution. Unfortunately, we did not receive any communication from you prior to this review, which would have given us the opportunity to assist you properly. Fragrance is a very personal experience, and expectations can vary, but our team is always here to help guide, adjust, or resolve any dissatisfaction when given the chance. We remain committed to professionalism, fairness, and customer care. If you would still like assistance, we invite you to contact us directly and we will be happy to help. Thank you for your time and feedback.

Response from Amir Oud - House of Royal Fragrance | Amir Scent BarSep 22, 2021

Hi Amir Oud Customer, We received your feedback and I'm sorry to learn that you did not like the scent of your last order. As your satisfaction is important to us, I reached to you via email offering to exchange / replace / refund the item for you upon returning. Please let me know if you would like to proceed with the return to send you further instructions. Thank you.

Response from Amir Oud - House of Royal Fragrance | Amir Scent BarMar 4, 2021

Hi MA, Thank you for leaving your review and we are glad that you are satisfied with the quality of the scents you picked. We understand that you enjoyed the scent but it did not last as long as you expected. We always aim to deliver a great experience and we regret that wasn't the case with your premium oil sample kit purchase. Our premium oils are blended with strong notes combined specifically to be long-lasting, selected primarily for each fragrance to have its special enriching scent. We strive to provide excellent oils and we are committed to our customers' satisfaction. We test our scents before releasing them and we are known for our outstanding fragrances and their long-lasting effect which is confirmed by the feedback we get from our samplings & trials. I would like to note that many factors contribute to what makes a scent last longer, some of these factors are areas of application, amount of oil applied to the skin, and skin condition, where moisturizing the skin before applying fragrances help to make scents last longer. We would like the opportunity to further look into your feedback and make it right for you. We are dedicated to providing great and long-lasting scents. Feel free to contact us at [email protected]. We truly appreciate your business and look forward to serving you again. Thank you. Best, Amir Oud Fragrance