Amigo U.S.Reviews of amigo-us.com

I would recommend Amigo US to any of my friends who are traveling in israel and want to maintain contact with people at home in the US. I rented the basic phone with an Israeli number as well as a US cellphone number on it that was automatically forwarded to the Israeli phone. The phone arrived as ordered and was easy to use. My family could call it without incurring international charges and I could call them without any additional charges. There were only a few small areas in Israel where I did not have adequate signal to call. Texts to the US were only 19 cents each.

Delivery was smooth. Phone worked. Return was smooth. Easy, efficient, I recommend Amigo for international phone needs.

I rented a wifi hotspot for my recent trip to Canada. The hotspot arrived with plenty of time to turn it on and make sure it worked (it did). I got to Canada, and it worked (at first) but was extremely slow: it is supposed to get 3G or 4G, but it only ever got 'G' or 'E' (I assume GPRS/EDGE, which are both 2G). I have no idea if that is the only speed it can get (It was a tmobile device, and I heard that they only do 2G abroad) or if it was a device malfunction, because at lunch on the second day it died. Wouldn't turn on or even charge. I called customer support (thank goodness for 800 numbers being free at my hotel!) and they were super unbelievably nice and extremely apologetic. My trip was short so no time to send a replacement, but they refunded the full price. If someone assured me that the slow speed was just my broken device and not typical, I'd definitely try again my next trip.

Both renting and returning the phone was easy and efficient. But the phone service itself was "moody". Sometimes the service mwas great and sometimes terrible. E.g., the connection could be bad, we could get disconnected at random, or we couldn't get a connection at all. When this would happen, we would use our daughter's land line and the problem was gone. These problems were mainly while calling locally or internationally from Israel. Calling from Italy was fine.

Ongoing beeping while on the phone

Amigo were very helpful in identifying what options were best for me, they did a great job in getting the SIM to my hotel in Israel and the service worked really well whilst I was there

enjoyed the service

I rented an Amigo phone as a way to stay in touch occasionally and be reached in emergncy during an 11-day trip to Greece. The phone was easy to use in terms of calling outside Greece and receiving calls. Most important, the reception was clearer than the cell phone I use at home. I thought the price for the use of the phone and per minute were reasonable for my purposes. The local distributor for Amigo was helpful and conveniently located,