AmeriMerc.comReviews of amerimerc.com

I received the exact above ground pool cover that I ordered. It's a good fit and seems to be of good quality. Delivery time was fair. I should probably do this review next summer after the cover has been through a Minnesota winter !

Order Process was simple and quick. Product arrived promptly although there was no email notification of order status other than the initial post purchase confirmation.

I just purchased a winter cover and double water bsgs for our pool. on filling the water bags there were 10 of them on 4 of them one seam on each of them were defected and leaked so if I was amerimerc I would check out who I was contracting from.

After unfolding and adjusting ontop of pool I noticed a dime size HOLE burned through the seem. A very noticeable hole I think would have been seen if inspected. After review of warranty I decided to try to patch the hole. Folding and returning a wet cover I thought to be impractical I decided to take the $80.00 on the chin. I have purchased many covers in the past under the name Andrew Haydak and thought it was a no brainier to do it again.

The price was right, the product was good and bad...for a full review ask me in 3 years. The cover discription said it was 2 feet longer than the pool (16x32, 18x34) it was actually only 17.5x33.5, it will work but I don't have as warm or fuzzy feeling as I would if I had the advertised fit. The instructions were sorely lacking, the drawing, that would have been invaluable, had no scale, no suggestion as to where to mount the anchors, basically just a piece of paper with a somewhat drawing on it. The cover it's self seems to be pretty good quaility however as I said " ask me in 3 years". The experience with AmeriMerc was okay, I was unable to do any business via computer after I ordered the cover (via computer) but the phone contact was adaquate, the attendant was fine.

Nobody bothered to tell me the products I ordered were not in stock. After several days of not receiving a shipping email I called and was told product was on back order. I asked why that wasn't communicated to me and of course no one knows why. It was almost like they didn't want to tell me. I waited another week because I need the product for my pool. I called again and they said it should be sent out soon. I decided to cancel my order and of course they had to bring a supervisor on the phone. He told me that it would be shipped out today and I said yeah right, that's not what the rep said.

Pool cover I ordered was shipped promptly and product is a hundred times better then a similar product I purchased just last year at twice the price and made it only one season.

This Spring I ordered a pump and filter system to replace the old one I had. I called and talked with a rep that was very helpful and gave me good advice. I was so pleased that I returned and purchased a cover for this winter. Yall have gained a true customer for a very long time.