AmeriGlide Distributing 2019, IncReviews of ameriglide.com

If the installation instructions were accurate I would give it 5 stars so far

I would have given it a 5 except that the guy that was to install the chair was kind of rude that I didn't buy from his local store. I called the 800 number to order. The man that did install it was very nice. The chair was shipped to me by fed x and the chair had slight damage. The installer took pictures and said he would show his boss. I haven't heard anything.

Good service, good working unit. No complaints!

I (70+) purchased a stair lift (model Rave Fr-LH) from AmeriGlide on May 26, 2020 and shipped it to my house. It arrived in 3 packages the next week. My grandsons moved the packages upstairs for storage and installation. After reading installation instructions and taking an inventory of parts I and grandson started putting the stair lift together. The instruction manual is OK, but not detailed enough. We had some difficulty putting the rails together especially the folding rail. The stair lift works fine after final installation. We need to make sure no one is below the folding rail when the lift is called downstairs by remote. The chair is stored upstairs away from the downstairs high traffic area. The lift also charges upstairs where it is plugged in to 120 volt outlet. After a 1.5 months the stair lift operates very good. I purchased it for my wife who has MS and difficulty climbing stairs. I would have given the rating a five, but because of the poor instructions I gave it a four. There was no parts inventory and they were not named or numbered in a detailed inventory list. So when the instructions said to put together a part (by pictures and not by numbering) we had some difficulty gathering the part. We had to put together the rail two times. After some trial and error the stair lift works whenever it is needed.

Awesome product. A little pricy, but good quality. I would have given 5 stars if install instructions had been better. There were several errors and they were somewhat vague.

The unit works great. But the instructions are not very good. Some steps are left out, some are not in the right order, and some are missing very important photos.

No issues with the installation, instructions were clear and the packaging was good. The only issue we have is the seat is too small...the width is ok, but the length could have been a couple inches longer, tend to slide out.

The product itself has been really great. Our only complaint is that the seatbelt often folds over and jams when it retracts. Otherwise, the stairlift itself has been great! I gave AmeriGlide four stars. The installer was fantastic and quick, very knowledgeable. However, when I tried to contact the salesperson after the install, I have gotten zero response. I tried to contact him two different ways, but have yet to receive a response. Our installer said we needed to contact the salesperson for any warranty information, so we do not have this.