Dennis M G.
Ameriglide Rave 2 Installation
The Ameriglide – Rave 2 Stair Lift (straight, one floor) was delivered (01/12/2022) to my home in southern California 10 days after order. My Ameriglide contact was Austin Sanchez who did an excellent job at taking the stair measurements and fulfilling my order promptly and accurately. I, age 84, installed the lift myself the following weekend with absolutely no problems. I used the Stair Lift installation instructions and the Ameriglide YouTube video as installation guides. My wife and I are exceedingly happy with the purchase and the lift’s operation. Here are some observations and comments about the installation for the benefit of anyone purchasing the same unit as I: 1. The rail could have been a few inches longer. I had to change the bottom landing rail gap to the floor to 3.00 inches rather than the ½ inch recommended ensuring enough rail at both the top and bottom. 2. After installation and during test operations, a “clank, clank, clank” sound was heard. I correctly concluded that the plastic rack sections were not adequately squeezed together using the adjusting screw at the rail top. It took about four days of tightening the screw for the rack sections to seat and to stop the “clanking.” 3. This rail installation was over thick carpeted stairs requiring retightening of the four bolts on each rail support. Eventually, the carpeting under the four supports will squeeze solid. 4. Warning: Our stairs are 31.5 inches wide. Anything less than that could cause one's knees to hit the stair’s hand railing.
Response from AmeriGlide Distributing 2019, IncFeb 4, 2022
Thank you for the five star review, and for the valuable information! We are so glad Austin was able to assist you and that your Stair Lift is working well! Thank you for choosing AmeriGlide!