J. M. E.
Excellent customer service
Sy Morgan did a great job with respect to customer service. He stayed engaged through the entire process and remained available to answer call / questions past normal business hours.
AmeriFreight is a leader in the auto transport industry. Since its inception in 2004, AmeriFreight has offered best price and excellent customer service in serving thousands of customers with their auto transport needs across the United States. AmeriFreight offers its services all across the U.S. including Hawaii and Alaska. AmeriFreight offers multiple discounts to customers.
AmeriFreight, Inc. (amerifreight.net) has 705 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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J. M. E.
Sy Morgan did a great job with respect to customer service. He stayed engaged through the entire process and remained available to answer call / questions past normal business hours.
customer
Sy Morgan was an outstanding service representative. He was super responsive and provided great support throughout the entire process. Highly recommend this company if you’re shipping a vehicle.
customer
Communication was very easy and smooth. Everyone I spoke to was very knowledgeable and polite. Car was picked up on time and delivered across country quickly. The scheduling of my car pickup felt a bit last minute, but that's no fault of AmeriFreight and is just the nature of shipping your car. I only wish I was told verbally about the direct payment to the driver and expected tip. Payment information was provided in an email, but never explained over the phone. I was also unaware of tipping the driver until he (awkwardly) asked for it and I had to quickly Google how much (10-12% on average). Other than that, I was very happy with my experience with AmeriFreight.
John
Cristal was prompt with follow up and a great option. The arrangements were prompt and the car pick up and delivery were completed ahead of my expectations. The driver Eddy was courteous, thorough, good communication, and flexible to work out options to pick up and deliver the car without the primary owners being available. Eddy also walked an extra distance at the delivery location due to neighborhood streets being tight.
Response from AmeriFreight, Inc.Sep 21, 2023
This, along with other feedback received, allow us to continue to improve our carrier network with preferred carriers, or ones that we stop using. Thanks for taking the time to let us know how it went in such detail. It was our pleasure serving you.
Derek Quackenbush C.
Working with Robyn who put it together for me. The tremendous driver who delivered my Jeep The fair price. This was not a simple pick up and delivery . I had a Jeep and a matching utility trailer delivered! Plus the pickup was in rural Colorado (in the mountains) and delivered to me in upstate New York. It was great!
Richard W.
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Bob
Maleah was awesome. Great customer service and communication.
Per
AmeriFreight made it easy and reliable to ship a vehicle across the country. Timely pick-up and delivery.