AmeriFreight, Inc.Reviews of amerifreight.net

I must say overall I'm pretty disappointed. Not only did the cost end up being 36% higher than the original estimate. They tried to pickup the vehicle a day before the confirmed date and then delivered it a day earlier than the delivery date. I asked if they could meet the original delivery date and they said no. I had to change my plans to accommodate the driver. The delivery is not to the assigned address either. The driver made me pick up the car at a nearby Home Depot, which is another 15 mins away from my home and I had to ask my friend to give me a ride. So nothing ended up being what I was told by your company. Overall not a great experience. The customer service or the customer care team's messages are useless. They texted me twice from different numbers to ask for feedback. I provided my feedback and never received a reply. I also emailed their "care team" with a similar message. Again, I've never gotten any reply. It seems that after the business, no one cares what happened.

Experience was top-tier. The entire process was seamless from start to finish. Harry was able to get me a driver who was able to pick up my vehicle within an hour of me requesting services. My car was delivered the next day without issue.

It was easy, safe, and fast.

Samantha did an excellent job from start to finish helping us get our vehicle shipped from CA to TX! She searched for the best carrier for us and stayed in communication with us throughout the whole process. She was also very accessible via text as well, which was super helpful. Highly recommend.

Super seamless from start to finish. Pick up and drop off were easy, car was in perfect condition and right on time. They really excelled in communication as well, especially Samantha Smith. Def would use this company again.

Got my car easily.

Amerifreight wrongly posted our car on the shipping board as operable when it was not. They then hired a shipper who was expecting an operable car. Amerifreight told me they would at least credit me enough so I could pay to have the car towed to our address when the shipper refused to bring it there, but now they won't answer my texts or phone calls and we've received no such credit. The customer service is horrific, the shipper is rude and has changed delivery times multiple times over the last couple of days and the only time we told them we could NOT do, is the time they are now asking us to meet them at a place convenient for THEM. Amerifreight will not help you or work with the shipper in your behalf AT ALL. I honestly can not figure out why the reviews for this company are good, because that has not been our experience at all and I would never use this company or the shipper that they hired, ever again. Don't be fooled by the sales pitch they give you to claim they do things differently than other brokers. They are awful.

Rosalind Cook made this experience very easy and our courier delivered our motorcycle in one day from Virginia to Ohio un damaged and the cost was fair