Stoney
An ok experience
A trust worthy company but customer service was ok, i never got any emails or and updates on where or when my package was due to arrive and when i called the fisrts time a week after i ordered it they said it would be another week till it would arrive. A week later no package, no updates on the package, so i called again and then they told me another week. Love the conpany and the bike but just the service ikinda sucked.
Response from Americas Bike CompanyDec 14, 2017
Hi Bret, I sincerely apologize for the lack of communication on your order. This time of year always bogs things down a bit but you should have received automated emails confirming your order and the shipping window. I will make sure that we work on this to ensure that future orders are communicated more effectively. I am glad that you are enjoying your bike and we hope to earn your business again in the future. Thank you, Nik



