America's Best Contacts & EyeglassesReviews of americasbest.com

Terrible. I was trying to order online and submitted my prescription and did everything I needed to do. The next day I received an email that my order was canceled. So I called customer service and we filled in the blank that she said was missing. Long story short: this happened three days in a row. Had to call them each time and was given a different reason each time. I was finally told today that I couldn’t place my online order because I needed a “segment type” that was only available to obtain at the store. I was trying to use the online coupon as going to the store was costing much more for the glasses I wanted. Online cost was $192. The store quoted me a price of $444. Color me frustrated that it took so long for them to supposedly figure this out. I do not recommend this company.

My family has been using them for years. Recently their lens quality has gone downhill. I purchased glasses 3 months ago with an anti glare protection added for night driving. I am very careful when cleaning my glasses and the coating is already coming off after 3 months! I can't even use them anymore. I had corporate reached out to the manger at that location and they would not stand by their product! They only offered a small discount to replace them. I would avoid purchasing from America's Best!

They are liers ,they said they called when the eye doctor was supposed to be sick ,but they didn't call.

The general manager here Nikkeya is absolutely horrible. I came in for a contact exam, got contacts, they weren’t clear! I tried to call, dozens of times… no one picks up the phone. I scheduled an appointment online bc it was the only way I could get in contact with them. When I came in.. she said I’d have to come back another day because it wasn’t a follow up appointment I scheduled or be charged for it. I refused because there was no way to schedule a follow up appointment online.. for the love of god.. I just want to be able to see clearly. The staff is fine but the general manager should be fired.. she made a very simple situation way more difficult than it needed to be. When I got to the doctor they said they simply could change the appointment type on the back end.. no big deal so why did Nikkeya make it such a big deal… she should be fired.. horrible management of this place..when I got to the doctor we found out the staff actually gave me the completely wrong prescription altogether.. not what the doctor even prescribed

DON'T GO TO AMERICA'S BEST After receiving my glasses, (2) pair, I had to go back at least 3 times to have them adjusted. Each time, I explained that the bifocal seemed to be a bit low on the lens. Finally, when the frame on one pair of my glasses got broken, I was told that the lenses would be replaced using the protection plan that I purchased with the order in the first place- using new measurements placing the bifocal higher on the lens.and the frames were under warranty. When I picked up the new order, I was told that the lenses had to be made with the original measurements. What a scam....I left both pair of glasses there because they were useless to me.... DON'T GO TO AMERICA'S BEST

Bought two pair of glasses. One pair had to be replaced after 6 months and that second pair is now loosening and will have to be replaced. I went to the store for help and was told there was no record of the replacement, it is now out of warranty and a new frame would be 90$. The second pair has been adjusted several times and is once again out of shape.The frames are poor quality and don’t hold their shape.

Wouldn't help me at all my eyeglasses are broken and now I can't see to drive or work and they don't give a shit wow I payed for a protection plan and they still want give me a replacement I'm pissed 😤 customer service support sucks

Had a 3pm appointment. Im watching plenty people come in after me but some kind of way they end up going before me.