America's Best Contacts & EyeglassesReviews of americasbest.com

On August 21, 2023, I had the displeasure of meeting the optometrist at America's Best located in Torrance, CA 19800 Hawthorne Blvd. He was very curt, unprofessional, and lacked the basic client/doctor mannerism one would expect during an appointment. I am a nurse and I am very familiar with interacting with patients, clients, and doctors. This optometrist assessed my 11year old Niece's eyes for a few minutes, then said she needed glasses, then told us to head to the front to get help. I was stunned. It felt like a doctor walking into your room, listens to your heart, tells you you need surgery, then walks out. This Optometrist gave absolutely no explanation of my Niece's problems with her vision, what he found during his assessment, his recommendations, nor explanation of her prescription. I was stunned with the lack of information given. When I asked what were the issues with my Niece's eyesight, he gave me a look that read he was annoyed and irritated. His reply was very rude and brief leaving me with very little insight concerning my Niece's vision. Needless to say, the service I received from this optometrist was NOT America's Best. I hope his behavior is not indicative of what to expect with this company. If so, I will not spend another dollar of my hard earned money at this location or this company. - Very unhappy, dissatisfied Customer

They were kind, and be careful if your vision is odd they will jack up prices on your glasses. My hubby was kind so I got sunglasses type for one pair the other are bifocals that I wear anytime. They did cost more. They take AARP, and so bring that card, but be prepared for a price hike. It's not a bad place to go but you don't get them the same day. I think it's 1 ot 2 weeks,wait. It will be worth it to me, as I have to drive along ways to go home. So be sure you know the prices isn't what they claim. . Don't do the eye drops if you have to drive, unless you have a driver to help you. be safe!

This place is a scam. I got my contact exam here and it jus happens to be that the base cylinder and diameter only fit with their own contacts, not with any other brand, isn't that a coincidence. other people had the same issue

We were seen for an eye appointment. We were charged two times for the same amount on our card. We have tried for weeks now to get it resolved, with no luck. I finally spoke to someone at the “main” office, only to be told that they have located the charge and will request a refund (again.) To too it off, the lady said that if it didn’t show back up in the back in the next few days, the only thing she could suggest is to keep waiting. She really said that. Do NOT do business with this company!

I went in with the understanding I was to have a free exam (only with 2 pairs of glasses, I later found out), and was charged 50.00 plus an additional 20.00, which I previously agreed to under the understanding of the "free exam." I found this out only after finding a frame that matched my requirements (semi-wrap, transitions max, in brown). All included, I would've paid almost 400.00, with the under-discussed exam(s). I paid my 70.00 and left. The bait-and-switch tactics employed to get people in the door feel deceptive to customers, so a change is needed. I cannot fathom how many people needing glasses are pressured into paying a bill they cannot afford, or the blunt abuse of insurance to justify the charges. I went down the street and paid 100.00 less for virtually the same glasses, factoring in the 70.00 exam. Capitalism is terrifyingly efficient at stripping people of their money. Do research before stepping into this business.

Not a good experience incorrect pricing given and the customer service clerk was just not pleasant. They offered a free pair for all the drama but when I went in to get them manager off and here is the same csr with the evil eye like a school child. No thanks

Went to get the $69.95 deal and it cost me$181.What a rip off.Would not recommend to anyone.