America's Best Contacts & EyeglassesReviews of americasbest.com

I had an eye appointment at 5:30pm on the 28th. During a thunderstorm I call to possibly cancel. Stated that if I wasn't there by 5:30 my appointment can be canceled. At 5:15pm I received notification my appointment was canceled, mind you I was literally 3 minutes away from them. When I called them back I was told "unfortunately the Dr doesn't have time to prepare" excuse me! But my appointment was at 5:30pm. How can that be. I will never go back to America Best again. This not how you treat a someone.

Purchase glasses in December 2025 for $600. Eight months later, I noticed the metal frame is discolored and they are not under warranty. I have been wearing glasses for decades and any other place I bought glasses The frames and lenses were guaranteed for one year without buying extra coverage. I do not recommend Americas Best eyeglasses. I wish I could add a picture but I don’t see where that’s possible on this website.

This company left me on hold for a long time and then hung up on me.

I had my eye exam over 4 weeks ago. I brought in my eyeglass frames from a previous prescription there over 2 years prior that I never wore for the prescription was off. 2 weeks after exam and prescription for new glasses, I received a text the glasses were ready. When I went into the store and put them on the left prescription side was way off and the associate there confirmed that then said she will send them in for correction. It’s now been over 4 weeks since first exam and prescription and still no glasses. I will never return to this business again for I have had 2 mishandled prescriptions in over 2 years time and I will seek another optometrist. Sad thing is that I am only allowed a certain amount of money per year on my Medicare plan for eye exams and glasses which I had to pay an additional out of pocket funds to fulfill this order. So far this order is yet to be completed and no eyeglasses 🤨🤬

Do not go and get anything done at this place in Sherman Texas they will rip you off. They do not tell you the fees they do not follow through with what they say on the front of the building and over the phone do not I repeat do not go there.

Don’t go to americas best they are not what they say script changed same day as orders new glasses and would not up date my new script last pair glasses I will ever purchase with this rip off company

Watson road. Watch out for them. The woman told me $250. For two glasses. When I paid in cash. She asked me for another $250 for the second pair. I took my money and left. Complained to the owner ha. They back their people and screw the public.

Update: Its August and I still haven't gotten a refund. It's been one excuse after another. Multiple calls to corporate, the GM and the DM. The DM, Michael, even had a audacity to actual say "the check is in the mail. In 7 to 10 days you should receive it. We'll that was two weeks ago. Then I was told another week. My credit card info was stolen and compromised two days after I was forced to give them my info over the phone for the anti glare they failed to add. Didn't use this card anywhere else! This entire store needs to be shut down. One star IS TO MANY!!!! Do NOT waste your money. This place is terrible. They have no idea what their doing. I went back in the beginning of Feb. Didn't receive my glasses (2 for $95) until mid March. They were completely wrong. The prescription wasn't even close. Had them sent back and remade (mind you I have now paid close to $500 - for a 2 for $95 deal) waited another 2 weeks. The script is still wrong. Half of my lenses do not even have an active script. My bifocals aren't aligned correctly. I do not have anti glare but yet they keep gaslighting me telling me I do. I paid for it though. Told me my vision is blurry because I have dry eye. I humored them and used eye drops, no change ... still blurry vision. Went back again. They tried to charge me AGAIN!!! Asked to have a manager call or for them to refund all my money. CRICKETS!!!! DO NOT GO HERE!!!! DO NOT GO HERE!!! DO. NOT. GO. HERE!!!!