America's Best Contacts & EyeglassesReviews of americasbest.com

Been to America's best a few times. My kids and myself. Employees are generally nice and helpful. Can take awhile as it is more of a slow-moving "fast-food" production like atmosphere than a doctors office. Cheap so I figured it is worth the mill-line. Made an appointment for 7/2/2022 to have an eye exam and updated prescription. Everything was fine when I was making the appointment over the phone (though there was some minor scheduling issues due to lack of training or knowledge of the computer systems) and nothing was mentioned that would be required for the appointment. Once there the lady at the front desk took a few good minutes to acknowledge me. I didn't think much of the fact that she was wearing a mask even though most of that had been over with months ago. After taking my information and everything was set for me to go into the exam she asked if I had a mask. She was muffled so I wasn't sure what I had heard. I asked her to repeat it and she said that since an apparent new rise in covid cases all America's Best are going to be requiring customers wear masks. This was news to me as no one had mentioned any of this when I was making the appointment. Didn't make sense as there is no mandate and no medical studies that back up the use of masks in prevention so insurance wouldn't require it. All I could figure is that it is a California based company. So I said no thank you and walked out.

I could hardly believe my eyes. I went in to pickup my new glasses and inside the store they had a large sign advocating Sodomy. What kind of woke leftist filth are running that company??

Went to get eye exam and it was supposed to be free, but ended up paying $30.

Arrived a few minutes early to my appointment and was greeted then directed to the check-in area. Lookup my appointment ...."yes we have you ..how will you be paying today" I said I have a Flexcard (VISA) from my Medicare Advantage provider Wellcare. I handed the both cards over. The clerk said they had not heard of the company, returned my cards and stated that America's Best would not accept my Visa card?. Great!... I suggested it would have been nice if they had asked that payment question online or informed users of their policy of not accepting VISA. The clerk said I should have asked my provider who accepts their cards? So it is my fault? I was about just go ahead and just get it done using cash but before I could say anything I was waved aside and basically dismissed. Embarrassed me to death...like I was trying to steal something and my money wasn't good enough. When I re-read America's Best FAQ on their website it clearly states: "Can I use my FSA \(flex spending account\) or HSA \(health savings account\) to pay for my purchase? Yes"

The first time I went to America's Best I picked out frames. They were never fitted to my face and even after taking them back twice they still don't fit. I went back a year later, because I believe in second chances, and had the same experience. The doctor was great but the retail center is filled with a bunch of untrained people that are simply there for the purpose of selling goods. In addition, on my second visit, I was quoted a price with my insurance for my doctor's visit and frames. I paid in full at that time. 7-MONTHS LATER I received another bill for an additional $160! I will never use this company again!

Absolutely terrible place to go! My husband confirmed his appointment for tomorrow at the Green Bay store. Ten minutes later he got a call saying his appointment was cancelled and couldn't get another until June. A little Birdy told me that corporate fired all their opticians and optometrists so now they don't have any. I think it's odd because I went through this same thing two years ago when I tried to make an appointment. I DON'T recommend this place. Go to a private practice, avoid places like these.

This place is the BIGGEST SCAM ON TV!! I called finally to make an appointment because I desperately need new glasses! $69 for two pairs of glasses sounds to good to be true but they’ve been around for a while so I thought well I’ll call and make the appointment. After I hung up I thought maybe I should call them back to MAKE SURE it’s going to be ONLY $69!and that’s when they told me!! Welllll, that’s just just for single vision glasses. I’m like what’s that? We’ll do you need bifocals? Yes I do! With line or without? With line. I’d rather have without but with line (check this out) $240 frickin dollars!! I have to have progressive lenses another $175 and I have astigmatism that’s another $100. BY the time I was done writing all the charges down the $69 glasses (for two pairs ) added to over $600 dollars!! I DONT have that kind of money!! It will be more that that because that’s for one pair. Double that!! This is a scam to get you in the door!! Who has that kind of money? Americas best just became Americas Worse!!!

The quality of the lenses provided by America’s Best is extremely low. The glasses I purchased were so scratched and cloudy within a couple of months that they were unusable.