America's Best Contacts & EyeglassesReviews of americasbest.com

This is America's BEST? This is absolutely awful! I grew up in the States for 30 years and was used to American frames being extra heavy and bulky. When I moved to my current country, I got used to the lightweight, thin futuristic, unbreakable frames that hold nicely to your face without sliding around and wanted to stay with them for the rest of my life. But, when we went back to the States for the holidays, a family member offered to buy me glasses for Christmas since I've had my current amazing glasses for many years now and I wasn't sure if I needed a new prescription by this time. There shouldn't have been any problems because it was a 2 week stay and we were told that the glasses would come in in the 2 weeks. I was honestly expecting a text from them later that day, surprised to be leaving at all without them because in my country, my lenses (which have lasted me many years without any issues) were ready literally within minutes in the store. You just pick out frames for really cheap and they just make up the lenses right then and there, no issues. Not America's "Best." I really didn't think it would take more than a day if they didn't take the time to do them in the store like they do in my country. I could not have been more wrong. They not only didn't do them in store, they waited until the absolute last minute to ship them back to the store and so, of course they weren't ready before my flight left. So after they were shipped to me across the world, I am very angry to find that once I unwrapped them a few minutes ago, the lenses are defective! NEVER IN MY LIFE HAVE I OPENED UP NEW GLASSES TO FIND THAT THE COATING HAD DRIPPED FROM THE LENSES DURING THE MANUFACTURING PROCESS AND DRIED LEAVING THESE LITTLE PUCKERS OF THICKER COATING MAKING LITTLE ANT HILLS ACROSS THE LENS. NOT ONLY THAT, THERE IS A SPOT WHERE THE COATING IS RUBBED CLEAN OFF. RIGHT OFF THE BAT, THE RIGHT LENS IS ABSOLUTELY TRASH. UPDATE: Not only that, in the days since I have noticed I've been squinting a lot in these things and having vision issues. If I press them into my face and hold them up OFF OF MY NOSE so that the lenses are actually center with my eyes, I can see clearly, but if they rest on my nose like glasses have to, everything is fuzzy again. THE OPTICAL CENTER IS EVEN WRONG ON THEM!!! I have been getting glasses for DECADES and have a very easy, straight forward prescription with no astigmatism or anything and I've NEVER had a glasses place mess up the optical center! I've never even had to have glasses redone before! I WILL NEVER GO INTO AN AMERICA'S "BEST" AGAIN!!! WHAT A TRASH COMPANY, WITH TRASH LAZY PRODUCTION AND SHIPPING, TRASH QUALITY CONTROL, AND TRASH PRODUCTS. A company really can't get any worse than this. You pay LITERALLY FOUR TIMES the cost of what glasses cost in my country (frames are literally $10USD without even using the universal healthcare plan and the lenses are cheap too and they last for YEARS. I only ask replacing mine because I need a new prescription), and then the glasses America's Best company ships you are absolute garbage with manufacturing defects and the optical center is all wrong! Going to Davich Optical today to get another GOOD pair of glasses to replace these!

I WENT IN STORE MY INSURANCE PAID FOR MY GLASSES 500 DOLLARS THEY FELL APART IN A WEEK I LIVE 30 MILES ONE WAY SO TOOK ME COUPLE WEEKS TO TAKE BACK WAS DURING HOLIDAYS CHRISTMAS AND THANKSGIVING THEY USED MY WARANTY ON SOMETHING THEY MADE AND FELL APART WENT BACK AGAIN SAME PROBLEM WEEK LATER THEY SAID I HAD NO WARANTY LEFT!! THAT THEY USED IT ALLREADY ON THERE MISTAKE SO IM OUT OF GLASSES ONLY LASTED 1 MONTH UNREALL

The sales girl at the San Jose Blvd location in Jacksonville, Florida is really dumb and know nothing about eyeglass and contact lens prescriptions. The licensed optician (woman) is rude and really should be fired. A single question of mine turned into a heated argument. I complained to corporate about them. But they knew enough how to upsell on their glasses. I wonder how much commission they get for every unnecessary upgrade.

I ordered glasses on the 13th of this month; they supposedly weren't shipped until the 21st; and as of the 27th, I still haven’t received them! They are way too slow and actually ended up costing considerably more than what they advertised! I will think long and hard before ever using the online service with America’s Best again! (By the way, their name is definitely a misnomer!)

The location itself was great, Fast service, prices very reasonable. The website? Bulls***. I ordered glasses on 12/7. Bought glasses (i thought) that were on sale. Called them to see after about 3 weeks for an update, said they would rush the order. 2 weeks later they cancel it because they took too long to process the paypal payment. If i were to try to reorder the same glasses, the sale was over and price was 30% higher than it was originally. They said it was because of high order volume, so instead of working with me, they just cancelled my order. What a scam

Took 10 days longer than advertised. Had a wedding at the end of the month and needed new glasses and decided to go with America's best just to try something different. They still haven't shipped my order 20 days later I emailed them 3 times and no response will not use them again

Bought new glasses and contacts first problem was the doctor said he's give me 2 different contacts to try i waited a week and a half to get one pair and told that's all that was ordered. Then a few days later iv went to pick up my glasses i bought nike ones which with my other 2 pairs from other places all came with s hard nike case not here they gave me a cheap peice of felt sown together probably 10 cents to make. I also believe they gave me the demo frames off the floor cuz they had a big sticker with the price on it wrapped around one arm they had to peal off. Next the glass just felt chep. The arms loose and wiggly. They just didn't feel like nike quality, it makes me wonder if their fakes. On top of all this they did the prescription wrong so their remaking them. But after having them in my hand for a day I've decided I'm getting my money back and go else were. Plus they wanted another 200$ for transition lenes I've never paid that much. Won't return to americas best again.

You can approve by shutting this business down. The glasses I got were wrong they threw my vision off. I went back and they said they would send them back. Waiting ten days went to get them and they were the same. They just put them on a shelf, wait them call they’re done. There was a problem with my billing as well. They gave ME a number to call when they could have taken care of it. They also told me I DID NOT have cateracs when I did after going to a real eye doctor.