America's Best Contacts & EyeglassesReviews of americasbest.com

They have now made my glassed twice and still not right. Now they want me to come in again and get another exam. The doctor is like 80 and I think he is the problem. Save your money and go somewhere else. Guessed on date because I do not remember when this started.

America's best is literally the worst. I went there pay for prescription took an exam right and then I expect to get my prescription but apparently they want me to go back now because they offered me to try these bifocal contacts I never got and I don't care I don't want them anyway they ask me for one to try it I said sure maybe I'll try it but I just want to regular prescription up that they gave me a sample pair for right but now I can't keep my prescription and then they want me to come back and take another prescription I don't have time for that like I went there and it took me hours to get the prescription in the first place and then this time they made me wait an hour on the phone on hold just for someone to tell me I need to come back there prescription or say I already have already done but they still they can't make it work and want me to come back to them like I'm going to give them more money for stuff and I need a refund for this person I already took but you say I took cuz I can't get a prescription for 20 years I've gotten I've gone to exams never once have had to come back and not be able to get my prescription it's the only place ever that holds your prescription it's trying to extort you with it like blackmail me for my so I can go buy them some other things to contact when I just want a prescription you know like it's this place is the worst

Stay away their product is horrible. The advertisement is a bait and switch. Sure you get the exam. Sure you get the select few frames discounted. But then they hit you with the lens cost. $300-$400 and after a few months they were all scratched up….with their so called coating protection.

Ordered on 2/3, expected by 2/16. Date is currently 2/26; nothing. Got updated, have to wait 4 more days just to ship. Garbage service.

The first impression was horrible. The lady that did my exam had some type of illness that caused her to cough profusely. She excused herself over 4 times to calm herself down etc. I requested a mask as we had to be in the small closed off quarters was unsanitary. I was concerned for my safety. The representative who did the frame/glasses part of my visit charged me for the wrong frames initially and of course I had to go back to confirm my choice. Then when it was time to pick up my glasses, they were too strong and I had to reschedule another time to be re-checked and pick up. The whole process was horrible. I WILL NEVER GO BACK THERE AGAIN. I HATED EVERY BIT OF THIS PROCESS. I am glad it is over and my glasses are still not totally correct. I just wanted it all to be over. Angela

I placed an order and was given a ship date. Apparently there was an issue with a date match, but nobody from the company called or emailed to verify the information. They let the order sit there open for 2 weeks and I only found out because I called to check the status after the ship date. There was a lot of back and forth with the service rep about what the problem was, and once they got it fixed they offered nothing to help rectify the delay. Rushing the processing wasn't an option they were willing to do. The order has been cancelled, which is really unfortunate considering that I could have gone elsewhere for glasses and already had them. There is no way I could recommend this business to anyone.

They sold me cheap glasses with screws that keep breaking and they tell me they’re not under warrantee. I didn’t break the frames, lens or anything…the screw broke. That’s a manufacturer defect and not my fault. They do NOT stand behind their products and I am going elsewhere. I suggest you do the same.

Donna had an appointment with americas best today and very disappointed cancelled.