American Van LinesReviews of americanvanlines.com

My initial review was not so kind, due to some miscommunication and lack of coordination complaints between my American Van Lines move coordinator and the third-party moving company that ultimately picked up and delivered my stuff, and overcharged me $130. But I’m updating my review and rating based on the follow-up customer service rep, who reached out to me and went out of her way to make things right. It more than made up for the negative issues I experienced during the moving process.

It was a great experience because they were on time smooth, wrapped everything. Perfect no damage and courteous.

A very professional moving company who took great care of my property. They also provided a very fair price. I’d highly recommend them to anyone.

This was a 5 star experience moving from Florida to Nevada in 2015.

From packing to unpacking, they were so careful, We did not encounter any problems. And to think they traveled from Florida to California. They even carried all furnitures to where we wanted them to be placed in our new home then.

Always great service, never had a broken piece in 3 moves. I recommend to clients always call and tell me how wonderful this company is.

Cisco and his team did a great job. He has 18 years experience and it shows. Once we met him and saw the care they used packing up our belongings, we knew we were in good hands. He did our pick up and delivery which we were very thankful for. This was our first long distance move and it went very smoothly thanks to this team.

On July 18 2022 I posted a 1 rating for this company based on a move from May 30 2022 moving from Oakland CA to Salem Oregon Even though we had a terrible experience this company is really better than that. On July 19 2022 I had an extended phone call with Kenneth McLeod. American Van Lines agreed to refund my overcharge and sent me a claim form to file for damages. Having said that I would like to amend my review from a 1 to a 4. Sincerely Donald T. Mason