American TallReviews of americantall.com

Response from American TallNov 14, 2025

We're very sorry for your experience, thank you for your feedback. We can see you've been working with our team regarding the issues you've experienced, and we hope their insight has helped. You're welcome to contact our team if you ever have questions or concerns.

Response from American TallNov 7, 2025

We're very sorry to hear one of your items has developed holes, thank you for sharing your feedback. Someone from our customer experience team has reached out through email to look into this for you. Please let them know if you have further questions or concerns.

Response from American TallOct 14, 2025

We're sorry you weren't completely happy with the product purchased. Your feedback is valuable to us, and will be forwarded to our design team. As for the high return shipping cost, we understand that shipping fees can be expensive depending on your location, and we're in the process of building our international shipping volume. At this time, we're unable to cover return shipping costs, but we strive to be as transparent as possible when providing information about the rates in our Help Center. If you have further questions, we recommend getting in contact with our customer experience team, as they're more than happy to help: https://americantall-gen.ada.support/chat/

Response from American TallSep 12, 2025

We're very sorry for your experience. All US customer orders ship from our US warehouse located in Ohio, and all our shipping timeframes can be found on our Help Center here: https://americantall.zendesk.com/hc/en-us/articles/19128631415835-What-Are-Your-Shipping-Options. If you are ever experiencing delays with your expedited shipment, we recommend getting in contact with our customer experience team immediately so they can look into your concern. Additionally, if there is anything in particular you're having an issue with regarding our products, please provide the order number and your email to this link so our team can assist you: https://americantall-gen.ada.support/chat/

Response from American TallAug 29, 2025

We've very sorry for your experience, it appears there was an issue with your shipment which caused the delay! We can see you've been working with our team to help get this resolved for you, and we sincerely hope their assistance has helped! Please let them know if there's anything else we can do for you!

Response from American TallAug 29, 2025

We're very sorry for your experience. If you can provide us with your email and order number through this link, we'd be happy to look into this for you: https://americantall.ada.support/chat/?greeting=

Response from American TallSep 2, 2025

We're very sorry for your experience! We can see you've been in contact with our customer experience team, and see they've provided you with a resolution! Please let them know if you have further questions!

Response from American TallAug 18, 2025

We're very sorry you had a sizing issue with our overalls, we appreciate your feedback and will forward it to our design team. If you ever have issues with your items, we recommend reaching out to our customer experience team before returning the item, so we can assist you better. However, we can see you've been working with our team and they've provided you with a resolution. Please let them know if you have further questions.