Will
Poor experience at best
Poor experience at best. Ordered 5 polo shirts and a pair of jeans, paid the fee for expedited shipping, then monitored the shipping process through the tracking number that they gave me. The label was created but American Tall took over 10 days just to get it to the shipper, then almost a week to get to my house. When I finally recieved the clothes, I found the quality to be poor, and the fit was significantly off. I have since returned everything. I won't be doing business with American Tall again.
Response from American TallJun 3, 2026
Thank you for sharing your feedback—we’re sorry to hear about your experience. We’ve sent a request for additional information so that we can review this further, we’d truly appreciate the opportunity to look into this in more detail. June 8th - Unfortunately, we haven’t received any additional information to further review your concerns. We understand how disruptive delays can be, and we’re also sorry to hear that the quality did not meet your expectations. Once a package is handed over to the carrier, the delivery timeline is managed by them. That said, your feedback is very important to us, and we would still appreciate the opportunity to look into this further. If you’re able to share additional details, please feel free to reach out to our Customer Experience team through our website—we’d be happy to assist.