Audrey L.
Quick and professional service
Quick and professional service. Thank you

American Service Pets is a U.S.-based telehealth platform that connects individuals seeking Emotional Support Animal (ESA) or Psychiatric Service Animal (PSA) documentation with Licensed Mental Health Professionals (LMHPs) for clinical evaluation.The company operates through a secure online platform designed to facilitate structured mental health assessments in accordance with applicable federal housing guidance and state licensure requirements. American Service Pets does not issue documentation directly; documentation is provided only by a Licensed Mental Health Professional when clinically appropriate.The process begins with the completion of a detailed online health questionnaire. This questionnaire is reviewed by a Licensed Mental Health Professional licensed in the individual’s state. When indicated, the LMHP may conduct additional telehealth communication to evaluate whether the individual meets clinical criteria for an Emotional Support Animal or Psychiatric Service Animal as part of a broader mental health treatment plan.Documentation is issued solely at the discretion of the evaluating provider and only when consistent with professional standards of care.ESA documentation may be used in housing-related contexts under the Fair Housing Act (FHA), subject to landlord review and applicable guidelines. Psychiatric Service Animals, when individually trained to perform disability-related tasks, may be afforded public access protections under the Americans with Disabilities Act (ADA).American Service Pets provides educational resources to help individuals understand the distinctions between ESAs and PSAs, as well as the limits of federal and state protections. The company does not represent that documentation guarantees housing approval, travel access, or other outcomes, as determinations are ultimately made by housing providers, airlines, and other relevant entities in accordance with current regulations.Operating nationwide, American Service Pets maintains a netw
American Service Pets (americanservicepets.com) has 1,854 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,854 approved reviews, newest moderated first
Audrey L.
Quick and professional service. Thank you
Jaime B.
I haven’t received anything I was charged for. Called to followed up on the status and they gave me the run around, saying it’s in the Dr to finalize and they can’t do anything from there.
Response from American Service PetsFeb 25, 2026
Hi Jaime, we have a new team on board and are catching up on replying to some older reviews. We're sorry to hear about this poor experience. Did you ever get this resolved? If not, please contact our customer support manager at [email protected] so she can take care of this for you.
Ashley W.
They did amazing job , it was quick and so easy. I can’t forget how affordable it was to get my dog to be an emotional support dog. Thank you so much
Sirrena M.
They helped me with my emotional support pets and was there for me if I had any questions about anything I need help with. I will definitely be telling my family and friends about you guys . Thank you again I really appreciate the help
Claudio L.
It's been 3 days and they haven't contacted me since I applied. I still don't have the documents in my hands. That's very frustrating.
Ron S.
Great job!!
Kylie F.
Prior to this company I had the worst experience with a therapist call and I was skeptical to try this one, but they were so nice and made it super easy and I literally got my letter within probably 30 minutes not even kidding. It’s so worth it and it’s not a scam 100% percent recommend you will not regret it and it saved me a lot of money.
Sophia G.
I appreciate the customer service and the help I needed to get my Puppy the right service to beable to maintain my daily routine and emotional support it’s been very hard losing my Father and my husband you made possible for to bond with my Son Bean he is very special too me without him I would I giving up Thank you very much