Faith M.
It’s was easy
It’s was super easy and fast
Response from American Service PetsFeb 19, 2026
We're happy to hear that your experience was super easy and fast! Thank you for your 5-star review!

American Service Pets is a U.S.-based telehealth platform that connects individuals seeking Emotional Support Animal (ESA) or Psychiatric Service Animal (PSA) documentation with Licensed Mental Health Professionals (LMHPs) for clinical evaluation.The company operates through a secure online platform designed to facilitate structured mental health assessments in accordance with applicable federal housing guidance and state licensure requirements. American Service Pets does not issue documentation directly; documentation is provided only by a Licensed Mental Health Professional when clinically appropriate.The process begins with the completion of a detailed online health questionnaire. This questionnaire is reviewed by a Licensed Mental Health Professional licensed in the individual’s state. When indicated, the LMHP may conduct additional telehealth communication to evaluate whether the individual meets clinical criteria for an Emotional Support Animal or Psychiatric Service Animal as part of a broader mental health treatment plan.Documentation is issued solely at the discretion of the evaluating provider and only when consistent with professional standards of care.ESA documentation may be used in housing-related contexts under the Fair Housing Act (FHA), subject to landlord review and applicable guidelines. Psychiatric Service Animals, when individually trained to perform disability-related tasks, may be afforded public access protections under the Americans with Disabilities Act (ADA).American Service Pets provides educational resources to help individuals understand the distinctions between ESAs and PSAs, as well as the limits of federal and state protections. The company does not represent that documentation guarantees housing approval, travel access, or other outcomes, as determinations are ultimately made by housing providers, airlines, and other relevant entities in accordance with current regulations.Operating nationwide, American Service Pets maintains a netw
American Service Pets (americanservicepets.com) has 1,854 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,854 approved reviews, newest moderated first
Faith M.
It’s was super easy and fast
Response from American Service PetsFeb 19, 2026
We're happy to hear that your experience was super easy and fast! Thank you for your 5-star review!
Nessa
thank you for having this service vest available! it works wonderful and my dog is comfortable.
Response from American Service PetsFeb 23, 2026
Thank you for your 5⭐️ review, Nessa! We are so glad that our vest was a perfect fit for your ESA/PSA. It is always our pleasure to help. 🐾❤️
April
Fast, easy and user friendly and staff are friendly and thorough. I’ve recommended this service to many!
Response from American Service PetsFeb 19, 2026
April, those word of mouth recommendations mean the world to us! Thank you so much. Glad we were able to fulfill your needs, and we look forward to seeing you again when your need an ESA letter renewal. Cheers!
Karen M.
The price increase is too much for me… I’m sad about this. I just can’t afford to renew🙏
Response from American Service PetsFeb 19, 2026
Hi Karen, this is Kaci, Director of Marketing at American Service Pets, and I just emailed you about this. Please check - thank you!
Anthony G.
The company was easy to deal with and keeps in touch with its customers
Response from American Service PetsFeb 23, 2026
We're glad you had such a positive experience, Anthony! Here at ASP we value transparency, high quality customer support, and dedicated followup. Thank you for your positive feedback and don't hesitate to reach back out if you need us again. 🐾❤️
Corey E.
My Experience was very good and you are always very understanding to work with thank you for working with me on my conditions thank you so much my pet is very important to me and all I have
Response from American Service PetsFeb 23, 2026
Thank YOU, Corey, for taking the time to leave us this review! It is always our pleasure to help those who qualify for the invaluable assistance of an ESA or PSA. We certainly understand the important role these furry companions play in the lives of those managing mental health disabilities. 🐾❤️
Lynn
I thought that ESA dogs can get on airlines. Only service dogs can sit with their owners.
Response from American Service PetsFeb 19, 2026
Hi Lynn, that's correct - you'd need to go through the proper steps for Psychiatric Service Animal documentation and task training, and we can help you with both those things. Please give us a call at (877) 201-2755 or [email protected] for support. Thanks!
Sharon S.
The process was easy and faster than I thought it would be. Thank you
Response from American Service PetsFeb 23, 2026
You're very welcome, Sharon! It is always our pleasure to help. 🐾❤️