American Safety CouncilReviews of americansafetycouncil.com

A scam!!!!nothing more nothing less .

If I could rate the ASC 0 stars, I would. PLEASE do not spend your money on them. I was in the process of taking a prelicensing course and got logged out due to inactivity in the middle of completing a module. In the process of answering security questions, I got locked out of my course (or blocked). They make unblocking your course seem easy. You either chat (which is supposedly the fastest way to contact them), email or call them. NEITHER option worked. I waited 20-30 minutes to chat with someone for the chat to end suddenly. I called and waited for over an hour and got no help. I emailed for them to tell me that there is nothing they can do and I have to re-register and spend an ADDITIONAL $49. What a major waste of time. Please save your time and money, and look elsewhere.

A terrible experience. No customer service, on hold for hours. Unable to access course material - I guess I just wasted $40

I just lost my $25 and spent the whole day on this course. There website says it doesn't have exams so I was taking those quizzes not seriously. After I spent five hours I locked my account for maximum attempts on quizzes. Please stop looting people and display for losing money with maximum attempts.

Poor website performance, they have a voice verification process that must be completed before you get credit for the course and it's not functioning properly. There are a ton of reviews online all about this same issue and for some reason the people that work here feel like it's ok to put blame on the student ( teenager ) for not taking it serious, when the website is clearly the complained about issue. So instead of apologizing and giving consumers that paid and completed courses the credit they deserve they want you to do it ALL over again. TIME is just as important as MONEY and this company is happy messing with both! Update: I spent 2 hours on hold, in the midst of holding I was holding on chat. A Glennymarie chat rep listened and unlocked my sons account for him to continue. Upon finishing that chat a rude rep answered the phone who had apparently spoke to my husband a few days before and caused this who situation by telling him they could do nothing for us. You could hear the distain in her voice when she read the account notes and found someone had unlocked the account. She made every excuse under the sun for the system and gave me exact instructions to gt the voice verification to work. I will be videoing my son while doing these voice verifications and we will be doing so in a sound proof booth since I am a hearing specialist and have access to a true noise free surrounding.

Dont use, tried twice and should of learned the first time. Dont believe reviews on their own site, they really have a 1.17 out of 5 star review. Can never get a hold of anyone in anyway. Site glitchy. Trust me many other companies out there

the voice biometric is the absolute worst thing ever invented , i just want to be done with this whole company as whole !!!!!

I would agree with previous comments. After purchasing their 5h pre-licensing online course and going through the whole authentication process, I waited a couple days to log in and start. I was unable to login because of an "authentication" problem. I used the online chat to solve the problem. I was told my voice couldn't be recognized hence my account was blocked and to unblock it I should pay again for the whole thing to start over. The rep also recommended an extra paid option to avoid these kind of problems in the future !! Not only this "blocked account due to authentication problem" seems to be a fake pretext to have me pay again for a service that I couldn't even access the first time (!!!) but during the set up of the account I was never asked for a "voice sample", nor during my first time logging in... (there were then very few chances they could identify me through it). It all pretty much looks like a scam.