American Safety Council is a leading online training provider offering state-approved driver education and traffic school courses, workplace safety training and continuing education programs that keep professionals and organizations compliant and credentialed.
American Safety Council (americansafetycouncil.com) has 174 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
americansafetycouncil.com
Website
americansafetycouncil.com
Category
Education Services
Location
Orlando, Florida
Listed on Five Star Index
2026
About these reviews
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The company replied to 47% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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If I could give 0 stars, that would be appropriate here. This is a scam. They cannot be contacted and lock you out of courses due to their technical issues. They then have the audacity to charge you to retake the course.
AVOID!!!
MU
Maria U.
I paid for the course and wasn't able…
I paid for the course and wasn't able to log in. I had to rewrite the phrase until the bar is full but as soon was almost done the bar started again and again. Tried many times to communicate with them but was impossible just messages
EL
Ellie
DO NOT TRUST THESE SCAMMERS
DO NOT TRUST THESE SCAMMERS! Upon taking a quiz, I had to submit my answers a few times (not a problem related to me - they either have a glitch in their system or they make sure something goes wrong) and they said I've had too many failed attempts and told me to re-register (basically purchase the course again?!) they don't give a refund either. I'm sure they do this on purpose. Avoid this company, TOTAL SCAMMERS!
CT
C T.
Fraud
Fraud. Beware of Texas driving school and American Safety Council is fraud.
TR
Travis
The American Safety Council's Life and…
The American Safety Council's Life and Health Insurance Certification Program is an absolute disaster. From start to finish, my experience has been nothing short of frustrating and disappointing.
Firstly, the content is severely outdated. The examples provided still use dates from 2015, making the material not only inaccurate but also irrelevant. This is unacceptable for a certification program that is supposed to prepare you for a current and competitive industry.
The user interface is extremely old and clunky. Navigating through the program feels like stepping back into the early 2000s. It is neither user-friendly nor efficient, which adds unnecessary stress to an already challenging certification process.
One of the biggest flaws is the testing system. You are allowed to take only one practice test, which you must pass to be eligible for the official exam at a testing center. This is incredibly limiting. The inability to take multiple practice exams hinders your preparation and increases the likelihood of failure.
My nightmare didn't end there. After completing the life insurance portion and passing the exam, I moved on to the health insurance section. Upon completion, the exam did not appear in the Pearson Vue queue for scheduling. I have emailed the American Safety Council three times and received no response. There is no accessible phone number for direct contact, leaving me in the dark with no way to resolve the issue.
When I finally reached a customer service representative, their lack of knowledge and helpfulness was astounding. They suggested I create multiple accounts with Pearson, which is not only impractical but also indicative of their complete misunderstanding of the problem.
In conclusion, I will never purchase anything from this company ever again. The American Safety Council's Life and Health Insurance Certification Program is a waste of time, money, and effort. Save yourself the trouble and look for a more reliable and up-to-date certification program elsewhere.
SM
syed M.
certificate did not provide to me and insurance company
they did not provide defensive driving course certificate to me and my insurance company and i requested over phone to send me soft copy but they said they are unable which i did not under stand ,they could do online training but they could not provide soft copy through email which was surprising
almost two month me and my insurance company did not received the cert
KT
Karen T.
This testing site is not what it appears to be.
This testing site is ridiculous. It is setup for you to fail. From the very start you are required to answer 20 security questions. Yes TWENTY!! You are also required to provide voice recognition also. During the testing you are asked one of the security questions. If you get it wrong you are blocked out of further testing and the only way to restart is to pay again!!!
While watching the videos for the test, it repeats itself 2 or 3 times. After each section you are given a quiz question. It is a 45 second timed question. You have 3 chances to answer correctly if not….,you’re blocked out. Only to be asked to pay again to restart.
Calling customer service for help is useless. After being on hold for a least 1/2 hour, you speak to someone about getting a refund for this bogus course and they hang up!!
Don’t waste your time or money on this site. It definitely should be reported to the BBB.
It is a very sketchy operation. I would leave 0 stars if I could. Please beware.
RI
richard
I wish I can give 0.
I wish I can give 0.
Why are you charging for giving the certificate that I already paid for? This is a deceptive and immoral practice. Please arrange to email me the safe driver course certificate that I already completed.