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American Musical Supply (americanmusical.com) has 354 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Video & Sound · Union, New Jersey
Excellent
Video & Sound · Bellmawr, New Jersey
Excellent
Video & Sound · Englewood Cliffs, New Jersey
Excellent
Video & Sound · Paterson, New Jersey
Excellent
Showing 87 reviews with 1 star · Clear filters
Eric B.
Should have read reviews before messing with this company .Placed 2 orders that they almost immediately cancelled with no expiation.I emailed them to ask why and they told me they couldn’t prove I was a real person from running my email address and name and therefore I couldn’t have an account.I’ve had the same email and phone number and lived at same adddress for years.
Bob M.
They claim to price match but declined my price match request. They gave no reason for the denial. Even the Fender website had a lower price than AMS. AMS is NOT an honest company.
Daniel
I dealt with this company only to be told that they would not honor their warranty. Call Sweetwater the guy there was wishing he could exchange AMS products flat very bad. Granted it was a $20 part, but when another company was wanting to help that’s horrible.
Jennifer
Do not use this company !!!!! They drafted 969.00 from my account that was not mine !!! Then when I called them they had the audacity to tell me if I dispute it they would make it their life mission to destroy my credit !!! What company says this to a person ??? These people are crooked and their supply is below standard crap !!!!! If I could give them a negative 5 stars I sure would!!!!! Again do not use this pathetic company!!!!!!
David
This company has been trying to get my credit info for more than a year. I have asked them to stop three times. They are a total scam!
Beth Ridling S.
You are nothing but crooks who take unauthorized money from accounts that are under bankruptcy. Do not do business with these people they stole 900 from our bank account and laughed when we told them that they were not to take anything from our account.so please do not give them your business they are crooks
D H.
Advertised amp for 499 then tried to charge me 1199. I have the advertiser and webpage screenshot. Total scam bait and switch. Customer service will lie to you and play stupid. I warned you, good luck.
Elle V.
These guys are a scam I never received my product from 2018 and now they’re charging me for same product from 2018 in 2022 on a new card that I never authorized transactions for I called up to request my refund for this fraudulent charge and they claimed that it was warranted when it is not bc again I DIDNT AUTHORIZE IT