American Musical SupplyReviews of americanmusical.com

Stop dealing with Fed Ex. Never on time . I spend to much money and not have my products show up when they are supposed to show up. Stop dealing with Fed Ex

They lie. Say don’t pull credit.. they do, a hard pull. Don’t bite on the zero interest and no credit check. They ask you for a review before they tell you you’re approved. They make it seem like all is good. My credit is 671…. They said no to a 1500 dollar purchase. They lie and lie some more. Very disappointing

Went to order a turntable and speakers through payment plan and my order was canceled because they said you had to be a established customer to get the payment plan

First and, likely, last time ordering from AMS. Ordered a pair of studio monitors (Mackie CR45 BT) and was sent identical model except w/o BT connectivity (Mackie CR45). My receipt even indicates that I ordered and paid for the BT model. Contacted customer support. Guy I spoke with was wholly unhelpful. Basically said "We have it priced wrong on our website. The model you paid for is the non-BT model. If you want the BT model, that will be an additional $30. You want to set up a return and reorder the BT model for the additional $30?" Maybe the item was priced wrong on the website, I don't know, but I feel like the right thing to do would be to honor the listed price, make the correction to the website going forward, and not give off the scammy bait and switch vibes over $30.

. Its past tge 45 day mark supposedly too they said because I waited to open it because I was out of town and then had an emergency was in hospital then finally got home and tried it out nd it was used pedal, cab looked used and sent wrong type of amp. An el34 not 6l6 iconic. Im paying the debt I guess, but I will be behind by alot because I had to buy different gear. Bad experience. Open your stuff immediately, check to see if it was used and repackaged, check that they send you the correct order ect.

the speaker sounds good but it cuts off unexpectly jbl irx12 bluetooth speaker

Had item in stock but never shipped

This company has gone downhill. I have a 3 day old brand new ibanez guitar and they wont even let me exchange it.the customer service was rude to me and got upset and hung up becuase I asked to speak to another agent because I was unable to understand broken english that my agent spoke. I have bought thousands of dollars of equipment from american music supply over a 30 year span but no more after being treated so poorly! Just get your stuff from musicians friend or guitar center. They will at least let you exchange a brand new item thats within the return guidelines!