American GreetingsReviews of americangreetings.com

Don't get a subscription or even a trial. You should have to renew your own subscription but no, they automatically do it, hoping you forget, and charge a ridiculous amount.

I have tried repeatedly to send a card via text and it doesn't work every time. What a waste of money! I signed up so I could keep in touch and send cute cards to friends and family and so far, its been a bust!

I tried their so-called "free" 7-day trial over Valentine's Day this year (2023) and decided to cancel my trial two days later. I could not do that on their website in any way, shape, or form!!! On their website, under MANAGE MY SUBSCRIPTIONS page, it said Click on Button to stop your trial. There was NO button. Ever. It was a scam and they charged me $6.99 on my credit card anyway. Upon contacting customer service, I was argued with, they were rude to me and one even hung up on me. They NEVER listened to my issue and just kept saying they could not help me and that my charge was valid. OMG--what a messed-up company!!! Do not give American Greetings.com your credit card info!!!

I tried without success several times to send my friend a birthday card today. I kept getting this error message "invalid json sting." So I called the customer service number, after going back and forth, she put me on hold only to return to say there was a broader issue. Hello!!!. Then she suggested that I go to the browser to send the card. I told her I wanted to cancel the account. She said she could cancel it, and it would not automatically renew. I asked if I would receive a refund since the issue was not my fault. She said, "There's no refund after thirsty days." I said I was going to contact the BBB because I felt they were taking my money for a product I couldn't use. She asked if I could hold again. When she returned, she said she had issued a refund and it would take 3-5 business days for it to appear on my card. Their cards are awesome, but the app is useless when it's not available when you need it.

absolut rip-off. Cards were never sent. No replies to any of my queries. Still trying to get my money back. Paypal case has been opened.

The card was sent but the experience was terrible. Very confusing. They are only after $ and long term Had to sign up for membership They say you can do 6.99 month but when you do mandatory membership it’s 29.99 year. Who wants such a commitment. Don’t care for auto renewal either.

What a terrible product. You can't edit, i.e., change margins or spacing. I called customer service and got a message that "due to unforeseen circumstances, we are closed". Please call back during normal business hours (I made the call during those hours).

I had a 1-year subscription and everything worked great until 6 months in, right at Christmas time, I could not log in starting December 17. And on December 22, I quit trying. The phones did not work nor help from emailing them. Lost all my contacts and cards. If I cant't get a partial refund, I'll file a complaint with the BBB.