American GreetingsReviews of americangreetings.com

They Renew your acct every year without your Consent! I strongly disagree with companies out to benefit and could careless about good customer service!

I’ve been a customer for almost a year now. There is no way the annual subscription cost could ever pay for all the joy, smiles, laughs & happiness I have shared continuously with family & friends. The selection continues to grow & astound me - will definitely renew next year!!!

I have been a continuous paid member of their site since 2017 and have sent countless greetings and gift cards to my recipients. As of two days ago, their site no longer works, at all! I attempted to send a Birthday e-card to my brother-in-law on Saturday, 8-12-2023, but it would not allow me to. It kept asking me to sign-in even though I was already signed in. It just brought up an almost blank page every time I tried until I just gave up and went elsewhere. The same thing happened just now! I was attempting to send a 52 year Anniversary e-card to my sister and the same thing happens. I can't send it! Thinking it might be a cookie problem, I went into Chrome and added their site to allow every cookie they use along with third party cookies, and it still brings up the "do you accept cookies on our site" banner on the bottom of every page with every page reload! I went into the area where it allows you to adjust your cookie settings in your account and turned on every option. Then, cleared the site from my browser history and reloaded it only to again see the "accept cookie" banner on the bottom of the page. After going back into the cookie preferences area, I saw that all of my previous settings were again turned off! These are not the first two times this has happened. It happens periodically and it is extremely frustrating when you need to get an e-card out in a hurry and it won't work, despite them charging me money every year, the amount of which they do not provide! I am fed up with this happening and will revert back to buying cards individually and sending them snail-mail. I will be cancelling my account as soon as I can, although, they stop you from doing even that unless you are within two months of your payment date. Total crap! :(

This is a scam. You sign up for a free membership, but they ask for credit card info. So you do it, and then they immediately charge you $7. Then, when you cancel your membership, it doesn’t “register” and they keep charging you $7 until you tell them that they are scamming you.

I’d give this dead beat company 10 zeros if I could. BEWARE! Don’t sign up for a membership with this company. I cancelled 2 months ago and sent 2 emails 2 weeks apart with no response. They tried to charge my card again today. I had taken my card off of every payment venue a week before, because I had a feeling they were dishonest to try and charge my card again, so they were unsuccessful. I called them to speak to a live agent. Got a RUDE, then condescending lady (Kayla) who was asking my name, zip, address, email and card number. I gave everything but my card number….I flat refused to give her that! She said she couldn’t find my account. Remember, they tried to charge me again today. She kept asking over and over at least 4 times the same info. Wanting spelling of my name each time. I asked for a Supervisor, and she put me on hold for nearly 15 minutes, and never came back. I contacted my bank, and banned them from charging me again in any venue. If they try to charge me again, fraud charges will be filed. I’ll never buy another American Greeting card or merchandise ever again! Their cards are glitchy, and the site is NOT user friendly. Most the cards are tripe! I expected more from my $85/year. They can take their “Tender Thoughts” and shove it up their ass!

Horrible company. They renew your subscription without notifying you and then refuse to refund your money. Stay away from them!

The worst customer service ever Their attitude is too bad for you if you need anything. Thats why they have a 1.5 star rating here

American Greetings is okay, however, you can have a positive experience as long as you log out after each card you send. DO NOT send more than one card at a time especially the smash-ups. You have to keep logging out after each card or their system will mess it up come delivery day.