American Book WarehouseReviews of americanbookwarehouse.com

I purchased a book that was out of stock, and they quickly refunded me for the item and we're willing to send me a free copy of another book I was interested in.

Unfortunately, the book that I originally ordered from American Book Warehouse was unavailable. However, they emailed me immediately and offered several ways/options to remedy the situation. One of which was for them to do some digging and research to see if they could find a copy. They were so patient and kind and continued to follow up with me throughout their search. When they were unable to find the book, they rectified the situation immediately! I received a full refund and a new book in its place. Their customer service is amazing! They didn't need to offer a new book in its place, but they did! Everyone I emailed with was so kind, patient, hardworking, and regretful for being unable to find the initial book. I will 100% be ordering from them again and will continually recommend this company! I have never been this happy with a company's customer service before!

Fast delivery. Book in excellent conditions and communication was great. Highly recommend both the book and the seller!

I made a purchase for a rare collectible book. As it turns out, the book was purchased shortly before my order went through. I was quickly refunded and offered a free or discounted book for the confusion. The customer service was personable & kind. Although I didn’t get the book I ordered, they went out of their way trying to locate it & make the situation right. I would definitely entrust them again with my precious book collection.

I ordered a rare book from American Book Warehouse. Unfortunately it was actually out of stock. They got in touch with me to let me know and provided me with a refund. They also send me another book for free as an apology. I appreciate the effort they took to rectify the situation in a professional way. They have very large selection of books and I'll definitely look for books there in the future.

There was an issue with a book that I initially ordered but American book warehouse worked hard to get my order refunded and send me a new book of my choice. I really appreciated them working to make things right. I will order from them again because of the great customer service.

Excellent and personalized customer service. Book was in better condition than expected, and was received in timely manner. I am happy to have found out of publication title in really good condition.

I ordered and paid for a hardbound book and received a softcover book for the title and author requested. I contacted American Book Warehouse by email and phone, describing the problem. I received prompt emails with directions and a solution. I received a hardbound copy within a reasonable amount of days and it was in excellent condition. I understand errors can be made. It’s how a satisfactory solution can be met. I’m very happy with the outcome.