NANCY T.
Great Service
My sevice technician was informative, efficient and polite
Response from American Alarm and Communications, Inc.Aug 30, 2022
Nancy, Thank you so much for the great review! We appreciate the feedback!

American Alarm – Local Security Company Serving New England Since 1971 American Alarm is a New England–based security company providing professional alarm monitoring, security system installation, and life-safety protection for homes, businesses, and government facilities. Founded in 1971, we have protected residential and commercial properties for over 55 years.We are a locally owned and operated security provider. Our employees live and work in the same New England communities we serve. Residential and Commercial Security ServicesAmerican Alarm designs, installs, and monitors customized security systems for:• Single-family homes and apartments• Small and mid-sized businesses• Large commercial facilities• Multi-location businesses• Public institutions• Private institutions• Government buildingsWe hold federal and state security clearances for government projects.Our integrated security solutions include:• Intrusion detection systems• Burglar alarms• Access control systems• Keycard and credentialed entry systems• Digital video surveillance (CCTV)• Proactive video monitoring (AVM)• Fire alarm systems• Life-safety systems• Environmental monitoringAll systems are monitored 24/7 by our professional monitoring team.24/7 Alarm Monitoring and Rapid ResponseAmerican Alarm provides 24-hour professional alarm monitoring with fast response times.• Priority alarm signals answered in 20 seconds or less• Phones answered by live representatives• Same-day service availability for priority requests• Field technicians dispatched quicklyOur technicians are:• Licensed• CORI-checked• Professionally trainedWe invest in ongoing training and modern security technology to maintain consistent service standards.Local Expertise. Long-Term Commitment.Security requires experience, attention to detail, and reliable service. Our team helps customers evaluate system options and select solutions that fit their property, risk level, and compliance requirements.American Alarm has delivered trusted sec
American Alarm and Communications, Inc. (americanalarm.com) has 725 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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725 approved reviews, newest moderated first
NANCY T.
My sevice technician was informative, efficient and polite
Response from American Alarm and Communications, Inc.Aug 30, 2022
Nancy, Thank you so much for the great review! We appreciate the feedback!
INDIA C.
American Alarms have installed their system about 2 months ago. I really won't know about their service unless some alarm goes off. But I believe that their response to any event is prompt.
Response from American Alarm and Communications, Inc.Aug 30, 2022
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
KHOREN
Another excellent experience with American Alarm! As usual, the American Alarm team was very flexible and worked around our busy summer schedule to assess the situation and quickly resolve the issue in a quick and timely professional manner.
Response from American Alarm and Communications, Inc.Aug 30, 2022
We always enjoy hearing what our customers have to say, Khoren! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
ED G.
I have been with Electronic Alarm for over 40 years. Now American Alarm has taken them into their family. I'm sure things will continue to be a fantastic company for service and the people who represent American Alarm. Remember the everyday people make the company.
Response from American Alarm and Communications, Inc.Aug 30, 2022
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience.
MARGARET B.
We have been customers of American Alarm for more than 20 years. We recently updated our system. They did a great job installing the new system and connecting our cell phones to it. It is a big improvement over the old system. Thank you for a job well-done!
Response from American Alarm and Communications, Inc.Aug 23, 2022
Dear Margaret, Wow! Thank you so much for the feedback! We appreciate your business, and your loyalty to American Alarm for over 20 years. We are so glad you have been happy with your services!
MIKELLE U.
Service arrived in time allotted for me. He was pleasant and quite knowledgeable. Solved the issue and was on his way. Very considerate of the fact that I have a cat and to keep the door closed.
Response from American Alarm and Communications, Inc.Aug 23, 2022
Thanks Mikelle. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Kaheli
Alarm repair emergency, fire dept responded, no fire, unable to disarm. trouble on alarm panel, American Alarm responded within 1 hour. Troubleshoot & Repair completed. Thank you!
Response from American Alarm and Communications, Inc.Aug 15, 2022
Dear Kaheli, thank you for sharing your experience with us here at American Alarm! If there’s anything else you need, please let us know!
MOST HOLY TRINITY S.
Great service - very friendly
Response from American Alarm and Communications, Inc.Aug 15, 2022
Thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.