peter
professional always
professional always, responsive
Response from American Alarm and Communications, Inc.Mar 15, 2023
Thank you so much for your positive review! We appreciate it. -The American Alarm Team

American Alarm – Local Security Company Serving New England Since 1971 American Alarm is a New England–based security company providing professional alarm monitoring, security system installation, and life-safety protection for homes, businesses, and government facilities. Founded in 1971, we have protected residential and commercial properties for over 55 years.We are a locally owned and operated security provider. Our employees live and work in the same New England communities we serve. Residential and Commercial Security ServicesAmerican Alarm designs, installs, and monitors customized security systems for:• Single-family homes and apartments• Small and mid-sized businesses• Large commercial facilities• Multi-location businesses• Public institutions• Private institutions• Government buildingsWe hold federal and state security clearances for government projects.Our integrated security solutions include:• Intrusion detection systems• Burglar alarms• Access control systems• Keycard and credentialed entry systems• Digital video surveillance (CCTV)• Proactive video monitoring (AVM)• Fire alarm systems• Life-safety systems• Environmental monitoringAll systems are monitored 24/7 by our professional monitoring team.24/7 Alarm Monitoring and Rapid ResponseAmerican Alarm provides 24-hour professional alarm monitoring with fast response times.• Priority alarm signals answered in 20 seconds or less• Phones answered by live representatives• Same-day service availability for priority requests• Field technicians dispatched quicklyOur technicians are:• Licensed• CORI-checked• Professionally trainedWe invest in ongoing training and modern security technology to maintain consistent service standards.Local Expertise. Long-Term Commitment.Security requires experience, attention to detail, and reliable service. Our team helps customers evaluate system options and select solutions that fit their property, risk level, and compliance requirements.American Alarm has delivered trusted sec
American Alarm and Communications, Inc. (americanalarm.com) has 725 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Home Improvements · Boston, Massachusetts
Excellent

Home Improvements · AMHERST, Massachusetts
Excellent
Home Improvements · Quincy, Massachusetts
Excellent

Home Improvements · Boston, Massachusetts
Excellent
725 approved reviews, newest moderated first
peter
professional always, responsive
Response from American Alarm and Communications, Inc.Mar 15, 2023
Thank you so much for your positive review! We appreciate it. -The American Alarm Team
ST JAMES R.
Great service
Response from American Alarm and Communications, Inc.Mar 15, 2023
We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! -The American Alarm Team
DIAMOND WEST DEVELOPMENT C.
Exceptionally prompt service !
Response from American Alarm and Communications, Inc.Mar 15, 2023
Thank you so much for using us for your security provider. Please feel free to contact us again soon! -The American Alarm Team
ANGELO P.
Always professional, reliable, and a provider of quality service, the entire Team has consistently gained my satisfaction since their initial installation over 30 years ago. Never found a need to go with anyone else.
Response from American Alarm and Communications, Inc.Mar 16, 2023
Wow! We’re glad that we were able to give you such a positive experience. You’ve made our day immensely better by sharing your experience. -The American Alarm Team
Davina F.
The technican arrived exactly on time 8.00a.m.Explained what he was doing especially when he had to turn the alarm on The second manalso arrived on time a half an hour later They worked well together They finished at the time they said they would
Response from American Alarm and Communications, Inc.Mar 16, 2023
We appreciate your business and value your feedback. If there is anything else we can do for you, please feel free to reach out and let us know! -The American Alarm Team
LBUELL
Prompt, personable, competent, a clear explainer.
Response from American Alarm and Communications, Inc.Mar 15, 2023
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon! -The American Alarm Team
PAT AND CARL S.
The American Alarm technician came to our home to install new smoke and CO detectors which were recently outdated. He was on time, knew the details of and how to check the system, correct any faults discovered. Simple stated, he was a professional and to his credit was instructive, explaining why he was doing what he was doing.
Response from American Alarm and Communications, Inc.Mar 15, 2023
Thank you for your review! I’m so glad to hear that you enjoy our service. We’re always looking for ways to improve the customer experience, but it’s great to know that we are on the right track! Let us know if there is anything else we can do to make your next visit even better. -The American Alarm Team
THE GARDENER'S C.
Jeff our Sales Rep was outstanding from start to finish of our installation
Response from American Alarm and Communications, Inc.Mar 16, 2023
Dear Bob, thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon -The American Alarm Team