AmericacamerasReviews of americacameras.com

Husband shopped for camera he wants, and we went to Google shopping for pricing. Most everybody, the majors [external reference], [external reference], etc., had the camera for $649, no tax, free shipping. Americacamers had a price of $609, also no tax, free shipping. I was able to somehow figure out that the camera did not come with battery or charger. No problem. I bought a charger and 2 batteries on [external reference]. Was waiting to get notice camera was shipped when I got an e-mail today to call the company about my order, like there was a problem. Called, spoke to a low key young man, who verified address, etc., and then asked which battery we wanted, the two hour or the five hour, said some people like to have two. I said, "Oh! I thought it did not come with a battery", went to get the husband on the phone to help select the battery. I came back to hear the husband ask if the guy was SELLING us a battery. Guy said yes. We said we didn't need one, as we already ordered one on [external reference]. He then summarized our order, noted that shipping was free, and they normally charge taxes but were waiving them in this instance. He then said our order would total $679 with the insurance. I immediately said to cancel the order and to send me an e-mail that it was cancelled. He said he would, and I got an e-mail later saying order cancelled and credit card would not be charged. I was not the least bit happy with my time wasted on this transaction. The $648 charged by the other sellers would have been $648 total, included battery and charger, and would have included ALL shipping charges such as insurance. So, buyers, if you want to pay a lot more for your camera than you have to and be deceived in the process, this is the company for you!

Ordered a Canon T3 for a very good price. After the order was submitted I got an e-mail to call customer service. They told me the order was for the "international" model that didn't include the battery or charger. The website clearly said battery included. They tried to talk me into buying for a higher price. When I refused and cancelled my order they hung up on me. I called back to be sure my order was cancelled and they hung up on me again.

I placed the order for the Sony camera on Monday (they had the best price online for the camera). Tuesday morning, I get an email asking that I call to complete the order. After spending five minutes on the phone waiting for someone to answer. I was told I needed to order a battery because the camera doesn't come with a battery (not true). After declining to buy a new battery was told that evening though they offer free shipping, I'd have to pay additional money for fees for insurance and handling. So now, instead of having the cheapest price online, they were now on par with everyone else selling the camera. I received an email confirming my request that the order be canceled.

HAppy with your service

Years ago, camera magazines were full of mail order stores that promised low prices, but you could never buy these items at that price for one manufactured reason or another. I thought this practice was long gone, but it's still alive and well with this store. Attempted to buy a well-priced TV, called a few days later to see if it had shipped. Got a very aggressive salesperson on the phone who wanted me to buy a warranty. I said no, then the price magically went up by $400. Apparently there was shipping and insurance I had to pay for. But it said free on the website. I told them to forget it and cancel the order. Just a bunch of false advertising, avoid this store.

Finded and purchased camera because of low advertised price and after TWO business days received a phone call and they wanted to let me know I ordered the International version of the camera instead of the USA version and therefore would not be getting the build-in WiFi/GPS or Charger or Battery or some other items (no any model information available via website, for CANON 6D in my case). I have canceled the order immediately. Not recommended to deal with this store.

I found this company online and ordered a receiver from them they had a good price on during the weekend. I received a confirmation email immediately. The following Monday, I received another email stating "Orders typically take 24-48 hours to be processed. Please contact us at .... to expedite your order and shipping..." The guy I spoke to wanted me to give him my credit card information and told me "maybe you didn't complete the order, all I got was an email with your address and nothing else not even the item you ordered". Why on earth would you be asking for my credit card information right away if you don't even know what I ordered? I double checked my confirmation email, AND logged into their website and verified that my information was there. I attempted to explain this to him, and his response was to cut me off and tell me "Yeah, I just verified your address." Their employee needs some customer service training, If this company is receiving credit card information via email, and it isn't being processed securely online then there is a whole host of security issues that need to be addressed. I canceled my order, and I will not being doing business with this company.

They take Customer Service serious, I had an issue with my camcorder the rep reassured me they would make the exchange for me in time before july 4th and they did. Great A+ Customer service , thanks again Jared