AmenifyReviews of amenify.com

Response from AmenifyMar 16, 2026

Hi Briana, I’m really sorry to hear about your experience and the frustration this situation has caused. What you described is certainly not the experience we want any of our customers to have. Concerns about service quality, billing, and cancellation are taken very seriously, and it’s concerning to hear that you feel the agreed resolution was not carried out. I would truly like the opportunity to review your account and the communication you referenced so we can understand what happened and make sure this is addressed properly. Please reach out to us with your account or booking details so I can personally look into this and help get it resolved. Reply to this message and I will personally assist you. Best regards, Chris Amenify Concierge [email protected]​

Response from AmenifyMar 16, 2026

Hi Rachel, Thank you for bringing this to our attention, and I’m really sorry for the frustration caused by the continued emails. We completely understand how annoying it can be to keep receiving communications after you’ve tried to opt out. This certainly isn’t the experience we want anyone to have. I would be happy to personally look into this and make sure your email is properly removed from our communications going forward. Please reach out to us with the email address that is receiving these messages so I can ensure it is fully unsubscribed from our system. Reply to this message and I will personally assist you. Best regards, Chris Amenify Concierge [email protected]​

Response from AmenifyMar 16, 2026

Hi Ashley, Thank you for taking the time to share such detailed feedback. I’m really sorry to hear about the frustration you experienced, especially with the scheduling window, the inconsistency between visits, and the overall handling of your service. While I’m glad to hear the first cleaning met expectations, I completely understand how disappointing it must have been to have a different experience during the second visit, particularly when you felt you had to step in and assist. The arrival time and lack of clarity around the service window also sound understandably frustrating. Your feedback regarding how the service was managed is very important to us. We always aim to provide a reliable and well-coordinated experience, and it’s clear that we fell short in your case. I would genuinely appreciate the opportunity to review your account and the concerns you raised about the second cleaning and the requested cancellation so we can make sure this is addressed properly. Reply to this message and I will personally assist you. Best regards, Chris Amenify Concierge [email protected]​

Response from AmenifyMar 16, 2026

Hi Pammy, Thank you for taking the time to share your experience. I’m really sorry to hear about the missed appointments and the delay with the cleaner’s arrival, especially after you had arranged for a family member to wait and assist with access. I can understand how frustrating that must have been. It’s also very concerning to hear that the bathroom and oven cleaning were not completed as expected. That is certainly not the level of service we aim to provide, and I completely understand your disappointment after making multiple attempts to have the service completed. I would truly appreciate the opportunity to review what happened with this booking and help address it properly. If you’re open to it, please reach out to us with your service details so I can personally look into this for you. Reply to this message and I will personally assist you. Best regards, Chris Amenify Concierge [email protected]​

Response from AmenifyMar 16, 2026

Hi Dena, Thank you for taking the time to share your feedback. I’m really sorry to hear about your experience with the move-out cleaning and the frustration you went through while trying to resolve it. What you described is certainly not the standard of service we aim to provide. We take concerns about service quality very seriously, especially when it comes to move-out cleanings where attention to detail is extremely important. I also understand how disappointing it must have been to feel that your concerns and the photos you provided were not properly acknowledged. I would genuinely like the opportunity to review your case again and look into what happened with this service. If you’re open to it, please reach out to us so we can revisit the details and work toward a resolution. Reply to this message and I will personally assist you. Best regards, Chris Amenify Concierge [email protected]