AmenifyReviews of amenify.com

The general ‘quotes’ are lower than any price they will actually commit to. I looked into handyman services because I needed some assistance hanging some TVs. I was excited that my apartment complex had recommended the app so I made an appointment and a day later had a CSR reach out for information about what I needed. I told them I had 2 TVs, 45in and 65in, all the mounts and hardware. I mentioned I moved recently and I just couldn’t find a friend that was close enough or available when I was to assist me, so I thought this would be my best bet to get the task accomplished. No response. I followed up the next day because they advertise that the scope of work and price of the job would be presented to the customer to be approved before being scheduled. I followed up to ask the price of the job and when they would be there based on the information I provided yesterday. The response was to send the same initial message asking for the same information: details of the job so they could provide an accurate quote. I obliged and replied again with the details. I also let them know that I have already shared this information. A few hours later they quoted me $200, ‘excluding any hardware costs’ ??? So $200 for what, because I have all the materials? I told them that is a crazy quote, I was no longer interested in the services and to cancel my appointment. I immediately found someone on Nextdoor who was much more reasonable and responded promptly with professionalism. Today I get a message: ‘we are willing to make a one time exception of $100 but we have to charge your card immediately.’ I told them again that I do not want their services and to cancel the appointment. I asked them to cancel the appointment because on the app, you are unable to cancel any appointments that have already been scheduled to a professional. How and why was it scheduled to a professional? I denied the quote and services the second they were presented. Nothing should have been scheduled. The CSR responds that my appointment is cancelled. 2 HOURS LATER, I get another message about my appointment and my handyman services, but that they need more information about the job? Excuse me? What a poorly run operation. And finally, after asking multiple times, my appointment was cancelled. Do not book!! Use Nextdoor!

Both times we used Amenify’s cleaning service the quality was poor. The floors were covered in some sort of residue and left sticky. This last time they used one of our silk pillowcases as a trash bag for one of our trash cans, and the cleaner left the door wide open when she left. When I complained all they did was offer us a $50 credit, which is useless as we will not be using their services again.

I hired them for cleaning services and they broke my expensive bird cage. Even after sending pictures of the damage they would not reimburse me. The company is AI powered and it is difficult to speak to a real person. This company is a scam

This is a bait and switch company. I have now been charged twice for a subscription service that I did not want because I failed to uncheck a box I never checked. Then, they refused to refund the amount. They know exactly what they are doing based on my call to customer service! Avoid using this “service.” There are zero benefits, only costs.

Amenify doesn't seem to be of any benefit to me as a tenant. They overcharge for products and, while they're providing me a $20 credit for paying my rent on time, it must be used within 30 days, only $10 can be used per transaction, and the service fee they charge can be as much as $10. I don't see any way of actually saving money using this service. The app is also really bad, it appears to have been built using "AI".

If I could give Amenify zero stars, I would. I paid more than $200 for a cleaning service. Amenify charged my card TWICE. When the worker arrived, he had been given a different scope of work, balked at standard cleaning tasks—including washing dishes—and told me Amenify was paying him only $25. He then asked me to pay him additional money directly. At that point, I sent him away without allowing the work to begin. I had already paid more than $200—twice—and I was not going to pay a third time because Amenify failed to communicate the correct scope to its own worker. Despite the fact that NO SERVICE WAS PROVIDED, Amenify refused to refund my money. I was forced to dispute the charges through my bank. The bank ruled in my favor and returned my money. To summarize: Amenify charged me twice, sent a worker with incorrect information, apparently paid him a tiny fraction of what it charged me, placed both of us in an avoidable dispute, provided no service, and then refused to issue a refund. Only a successful bank dispute resolved the matter. Think very carefully before trusting this company with your money or allowing its workers into your home. Check your credit-card statement carefully if you have already used Amenify.

Starts by auto giving themselves a tip off my card. I let the cleaner in at 2:30 (late) with the windows open and A/C off. Returned the following night at 10pm to find the windows still open but they had allowed themselves to turn on the a/c, on FULL blast with the windows open. Around 30 hrs of a/c on high battling 90 degree weather. Then I had to spend 3 hrs doing what I paid for.

The cleaners came with no supplies and had to use my sponges, towels and cleaning fluid and dustpan because they literally only came with a broom and a mop. They charged me over $200 to wash my floors and bathtub and are refusing to do more than give me a $40 credit and are arguing with me about the quality of service. Absolutely horrible service and customer support.