ambetterhealth.com is listed under Insurance.
ambetterhealth.com (ambetterhealth.com) has 315 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Shannon G.
This year I had to be drug kicking and screaming into Medicare but I've had Ambetter for more than 5 years and I have NEVER felt more cared for and or experienced more personable staff. I had a case manager named Danielle Conard who made sure all my needs were met and I have ALOT! If you're really sick and have many medical needs AMBETTER is who you want! I'm so sad I was forced to leave them. Ambetter ROCKS
Grace
Absolutely the worst! Ambetter is the worst insurance experience I have ever had. They gave my son and my husband, on separate policies, the same member ID #. This created a horrible mess! They took my husband's premium and applied to my son's account. My husband's coverage did not appear anywhere. I could go on and on forever about about all the difficult reps, wrong information, confusion and overall headache this company caused me. To actually think some would choose this company simply because of the cost realizing the horrible headache the actual medical care would be, would be the worst decision anyone could ever make. I strong do not recommend Ambetter to anyone. There are other low cost options out there. Do a little bit of work and make sure you the medical care your deserve in a manner that you can feel good about.
Theresa W.
This is the worst service you can ever in your life get it take 10 to 15 days to convert points that should only take five days you call them about your bill that they haven’t paid they give you the runaround if I was you I would not get the service get United healthcare or something else a lot of doctors do not even accept Ambetter. I have been turned down from a lot of doctors because of their service. They are a terrible company. I called him about my points and I still did not receive my points now it’s a new time for me to get my points and they give me the runaround and my bill is due very sad company
Ezekiel
I had a great plan with them for a year. I guess they thought it was too good, because they changed the plan completely where I'm paying a lot more money. And now they will not approve my medications. I'm on my 3rd prior authorization for the same medication. They seem to be hoping I will just pay for my meds, but I will suffer to make them pay. Completely unethical business practices.
steve
Changed my plan and it deleted my primary care doctor. website won't let me change. customer service couldn't help.
Teresa W.
they denied a time sensitive penile implant but covered the one that the doctor mutilated me usa urology dr. kumar was the one that assaulted me . what else to do they refuse to help me and its gonna end with me not here anymore and i wanted someone to see that theyre kiliing people.
Victor F.
They have poor customer service, I just experienced the worst customer service from an employee named "Martha", she just raised her voice and yelled at me just because I misunderstood her and asked her to repeat for me. I think they do need some training.
heather F.
They need serious help in their customer service department. Unfortunately, you can NOT get a rep that speaks English fluently on the phone. I was sent a claim denial letter through the mail. It was for a service I NEVER had and for a date I was definitely not at the doctor on. I called three times in one day before I could finally understand what they were trying to communicate to me. The last gentleman said they sent me the letter by mistake…. Unbelievable. He did open up an investigation, but I’m not holding my breath.
