ambetterhealth.com is listed under Insurance.
ambetterhealth.com (ambetterhealth.com) has 315 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Ari E.
Website is the worse, always tech glitches where ypu can't get into your account and always getting locked out, can't even pay the bill or pick my plan for open enrollment. Yall need to fix this seriously. Now it just keeps looping and buffering even after you sign in 🙄
Ann E.
Karen Spencer from Tennessee keeps using my e-mail address to sign up for all sorts of things, including health and insurance. So when I get mails from services she signed up for, I try to unsubscribe. Unfortunately there is no way to e-mail or chat with this service without an account. There's a phone number, but I'm in Europe. That's not convenient. I need you to provide a way to sort out this kind of problem. And I need you to contact her (not via my e-mail address) and tell her to stop using mine. I don't know if I'm signed up here with that address. But you sent this mail today. The first I've seen, and it's addressed to Karen Spencer in Tennessee. BTW, how is it possible she still does this? Must be coming up on two years or more, and my e-mail address is nowhere near her name. And I've had it for many years. Since my first Android phone, or longer.
Rick R.
Ambetter is the worst. High cost with a $16,900 deductible. We are out of state, I called to see if we are are covered for out of state emergency, and after 20 mins on the phone, they can’t answer the question because she is the policy holder, even though I am her spouse and the member in the same policy. All while my wife is suffering. I am driving to pick her up and trying to save another wasted 29 minutes. I can’t wait until January to obtain new insurance coverage.
Mark L.
I could write a book on how terrible the experience I've had with this company, but you don't have all day to read it. The list of "Cons" are a mile long, There are NO "Pros" At all cost STAY AWAY FROM "ambetter"
Bailey M.
They charge OVER $1500 a month for their "insurance" to still deny my much needed CT scan and they don't even cover the basic blood work. Even with my Doctor jumping through their hoops, they still find a way to deny. She said every one of her ambetter patients have the same problems. Just ONE of the blood panels they required me to get before getting the CT scan cost $1361.42 ...Ambetter paid $98.87!! I haven't seen the bills for the other 2 but the claims page said one of them was over $4k not looking forward to seeing how much I have to pay. You are better off not having insurance and paying the cash price. When I die from my spleen rupturing, it will be their fault.
Amy B.
This company is the worst... I cannot even tell you how many phone calls I have with these idiots...Since before Feb 1st when my coverage started. Nobody knows what they are doing, outsourced CS, terrible service, they won't pay for labs for the ONE TIME PHYSICAL!! They offer points if you watch videos which you are supposed to use to pay for premiums etc... that doesn't work and they can't explain why. I've called them a hundred times with issues and again I've been to my doc once... This is beyond nuts.
Jonathan
Horrible customer service. Over billed multiple times and tickets are continuously canceled without notifying me. Their coverage is garbage also. Will be cancelling.
Angelena R.
It's working for me. And I'm grateful.
