ambetterhealth.comReviews of ambetterhealth.com

I’ve been paying the full price for the Elite Gold (QualChoiceLife) plan through the Government Insurance Marketplace and this has been the biggest rip-off I’ve ever experienced with insurance. Despite having no deductible and coverage that’s supposed to pay a percentage of most services, Ambetter has denied almost every claim we’ve submitted. They’ve forced us to redo my child’s occupational therapy testing (which we already completed just months before switching), and we were told the testing cost would be out of pocket even though our primary care physician and previous OT test said it was necessary. My OT center said Ambetter was the worst insurance they have ever worked with. My other child has a significant speech delay and is nearly nonverbal — Ambetter has denied every claim for speech therapy. To make matters worse, my husband’s cancer screening, which we were told would be covered, wasn’t paid for either. For a plan that costs as much as ours (about 1.5x our mortgage), Ambetter has failed to cover even the most basic, essential medical services they promise to. Their app and website constantly crash — the app froze eight times yesterday alone, and the mobile site repeatedly leads to dead pages. We’re switching as soon as open enrollment begins. If you’re considering Ambetter, think twice before trusting them with your family’s health.

I would leave the ZERO stars if possible as that is what they deserve. WORST HEALTH PLAN EVER!!! If you need a Healthcare.gov health insurer, pay more and get a real health plan. You'll appreciate it when you need to access health care if you do not have these fools. My wife and I have nicknamed them "Am-not-better" which is what you and your family will be if you enroll with them. Health plans in general are anti-patient and anti-payment (for claims) but in a sea of bad health plans AmNotBetter achieves the lowest of the low. All I can keep saying is "enroll somewhere else!!!" This plan sucks to high hell!!!

First ambetterhealth is an umbrella and you MUST talk to the correct subsidiary. They will forward you but most engagements take *hours* Agents often don't forward correctly - just to get you off their queue (and perhaps some mis knowledge) Numbers that used to work might no longer. issues that required intervention - such as web site issues and auto pay - may suddenly break Website(s) use entry-key - which can only handle ONE current plan - which is often NOT the case when finishing one year and starting a new one the next year (think ACA/Healthcare.gov) Agents I never felt confident could assure me that I *was* paid through end of year even though I couldn't verify online (due to entry-id issues they could not resolve). In summary - website frequently doesn't work and entry-id is often half an issue - website might not (depends on subsidiary) have accurate or complete information on payments etc - website doesn't allow you to check both current and future (think ACA) plan accounts - autopayments frequently dropped (which then gets to web site issues) - friendly agents are often very incompetent in doing anything other than maybe looking up one payment? Maybe? Nothing further? - Just overall crappy and if I wasn't stuck with them with ACA/HealthCare.gov I would never ever ever consider them again.

Ambetter insurance is harming my husband's health. He suffered a massive stroke a year ago. They are denying him MRIs and pain injections, which he needs to continue his therapies, which are also being denied. Who should we contact to resolve this?

Ambetter The worst insurance plz don't get it you will be billed every where you go they give your wrong information all the do is take your money while you pay for your own bill you will be in debt with them like I am

Pay 753 dollars a month and have had nothing but denied claims,I had COVID and doctor gave me a Prescription for plaxlovid and they denied it then a week later they sent me a letter saying they would pay for some of it.you have 48 hours to take it or it's to late.had X-rays done on my back hospital said they take Ambetter insurance and ambetter refused to pay,said out of network.im stuck with 1300 bucks for it.horrible insurance company.and good luck talking to anyone you can understand.

I don't have this insurance but they keep spam calling my phone at least 4 time a week. When I did call back to try and figure out why they are calling I got hung up on twice after the representative said, "I'm done helping these stupid people" second time she said "these people are f@cking dumb." Worst company ever!!!!! and I don't even use them!!!

Do not get this insurance if a lawyer can read these reviews would be great. People are being denied diabetes medication, 40 yr old mammograms, brain MRI, Covid medication THIS INSURANCE IS ONLY GOOD FOR DOCTOR VISITS ANS IF YOU NEED AN ANTIBIOTIC!