Ambassador Passport and Visa ServicesReviews of ambassadorpassportandvisa.com

I would highly suggest NOT using this service to help with an ultra rush service of >4 business days. My experience was very stressful , the service communication poor , and in the end due to me sending a UK sized passport photo and then thier office having me submit a new photo from an app they recommended instead of just sending a new photo I missed but my international flight and the cruise I had booked . Also their prices are not transparently listed on the website - I ended up paying them an extremely extortionate rate of $700 for their service fees , plus another 240$ for the government fees, and it took 7 working days with no offer of discount on their service or compensation for my travel disruption. Please do not use if you need confidence and transparency- I should have used Rush my Passport on reflection.

Sent Ambassador passport and Visa my passport in early May for assistance with a Visa. The only communication I received after sending in my application was being charged $600. I asked for my passport back in mid June and was constantly given the runaround. It is now 8Sep21 and just received my passport today. Definitely do not recommend.

Absolutely and utterly disappointed. I will never, ever go back to this place. Due to their own, foundational mistake my passport did not arrive on time and had to cancel the trip we have been planning essentially all year. To top it all off, they shrugged their shoulders when I complained and did not even once said they were sorry or offered any compensation for their terrible service and what is resulted. Over the past few years I have sent them 4-5 referrals but will never do it again. Avoid them at all cost.

We have used Ambassador several times. Each of the last two times the company has returned our passports to us missing visas for one of the countries we needed for our trips and for which we had paid hundreds of dollars. We did get a refund but it was very subpar service and in one instance put us in a precarious time crunch. Will likely not use again although we travel constantly and need a reliable service.

I was very unhappy with the service. They didn’t communicate with me regarding my visa to China. I was waiting for their call so I can go and pick up my documents. They never called. They were so bad that my travel agent picked up my passport. I would never go back to them again. Thank you.

I would never, ever recommend Ambassador Passport and Visa Services to anyone. They tried to charge me an exorbitant amount of money for visas to Russia. Since this was not my first trip to Russia I was very well aware of what the procedure is and what charges should have been. They then kept my and my husband's passport longer than usual when I said I did not want to do business with then. This was all very unethical. I went back to my tried and true passport service in Washington, DC where they charged me correctly which was half of what Ambassador tried to rip me off for. Beware!

Promised document authentication for 8 legal docs, however 1 of the 8 documents is not accounted for. Poor customer service from Ladan. Lack of communication in keeping us updated with authentication progress. Had to continuously call in to get updates and Ladan never followed through. Never received invoice for service again had to call and email several times. To date there has been no attempt to resolve the issue or to retrieve our document and send back to us causing our company to a loss legal dispute. Also no attempt has been made to refund any of the cost. Would not recommend Ambassador Passport and Visa Services.

Shady. You can get your own passport renewed at the post office on Barrington and sunset. They are an authorized post office