AmazonReviews of Amazon

I bought a present for my child over a week ago that cost me £44.99 it never got delivered I waited the 2 days Amazon say wait to see if it got lost and gets delivered nothing happened so I called Amazon for a replacement or a refund and they told me I can’t have either unless I send across photo ID with h I don’t have I don’t drive or have a passport I told them this and they said well we can’t help you anymore and put the phone down on me and that was an amazon manager I have constantly contacted amazon and sent other ID like letters and tendency agreement to them and still nothing I’ve Just contacted them again this morning got a lady on the phone who said I’d be more than happy to help put me on hold come back 10 minutes later and said the same thing and hung up on me this is absolutely ridiculous and disgusting from Amazon so now I’ve spent £44.99 on a main present for my child and nothing to show for it how’s that for customer service from Amazon Just letting anybody out there who doesn’t have photo ID like me because there will be some people in the same boat shop elsewhere because this is what Amazon will do to you and you’ll get nothing back I’m heartbroken I’m a single parent I have a daughter with mental health issues and this is what you get on top of Christmas thanks Amazon for showing you really care for your customers and I’ve been with them for over 3 years laughable

Ich habe am 02.12.23 eine Herrenuhr gekauft. Leider geht diese seid 26.10.24 nicht mehr. Es ist eine Funkuhr und stellt sich nicht mehr selbständig ein. Das hab ich dem Verkäufer Ponder35 2x geschrieben. Dieser reagiert einfach nicht. Daraufhin habe ich Amazon gechattet. Amazon hat den Verkäufer 3x angeschrieben. Keine Reaktion!!! Der letzte Chatt mit Amazon war vor reichlich einer Woche. Sie haben mir zum wiederholtenmal eine Erstattung zugesichert mit dem Versprechen brauch mich um nichts mehr kümmern. Dies Uhr hat immerhin 129,99 gekostet u.hat außerdem noch Garantie drauf.!!!! Auch Amazon reagiert auch nicht mehr bzw. ständig hingehalten, kann man im Chattverlauf nachprüfen. Wenn man was kauft, muß man gleich bezahlen. Wenn man was zurückzubekommen hat, kann man seinem Geld hinterher rennen. Was ist das für ein Kundenservice. Wir sind Rentner, können nicht mal so einfach Geld verlieren. Seid Oktober kämpfe um Erstattung.

The best you can find

My password, for some reason, has stopped working. I tried to use the 'forgotten password' option to change the password which obviously sends you a link to the registered email address. Completed that and tried to re-enter my account but the message says it does not recognise the new password. After a very long process I managed to get a phone number to ring. As everyone would guess the AI bot on the line required me to log on to my account. Which I could not do because it does not recognise my password. I've tried using my mobile instead of my email address, etc. Eventually, after a few hours, I managed to get to a real person on the line. The person was very helpful and through a process I was able to confirm my identity. The person sent me an email and told me to attach a copy of my passport or driving license. This I did but the following day I received a reply telling me to use a link on the email to upload my documents using the Two-Step verification process. I fully understand the need for me to verify my credentials. However, the link required me to type in my password which, is the very problem I'm having. It was one of those emails where you cannot reply. With this in mind I sent a further email to the address I had from the person who spoke to me. In the email I pointed out that the link does not allow me to reconnect to my account. Amazon has responded with referring me to the previous email and the broken link. I seriously think that some of the people in Amazon has less understanding than the chat bot. In fact the chat bot made more sense. It's time that Amazon was brought down because it's useless.

ho sempre ordinato su amazon posso definirmi una cliente quasi fissa . di recente ho acquistato un gioco e una scarpiera il gioco entro 3 giorni lavorativi e arrivato la scarpiera non mi è stata mai consegnata e nonostante ciò la consegna e stata chiusa consegnata chattando con il servizio clienti ho scoperto che il pacco e stato consegnata ad un'altra persona con un'altro indirizzo mi hanno effettuato la pratica di rimborso dei miei soldi , ma nessun compenso o un buono regalo per il danno e il disservizio , cosa doverosa da parte di amazon visto che danno solo opzione di pagamento anticipato su conto corrente sinceramente credo che questo atteggiamento sia poco professionale e irrispettoso nei confronti dei clienti che investono su questo sito mi dispiace ma voto per questa volta pari a 0 !!!!

fue perfecta mejor imposible m he quedado satisfecho

Unfassbar mein Paket ist verschwunden ich bekomme keinen Support von Amazon 35€ für nichts danke

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