Nicola W.
Worst service ever.
I placed a rather large order. Should have been here on the 21st, Amazon said they were running late and I rescheduled it for the 23rd, again they were a no show, there's no option to ask where my parcel is either. The associate I spoke to told me that if I go back and contact them after the supposed deliver in bank holiday Monday then they will add a £5 voucher to my account. I don't want a voucher I'd like what I paid for! £8.99 a month for prime & I'm not getting the same services as the people that opt for free delivery. Absolute joke, disgusting service. Not the only bad service I've had recently, they've lost a parcel and damaged two which couldn't be delivered, they failed to inform me on those occasions too. Never going to shop with Amazon again this is the very last straw for me after more than 18 years loyal shopping.



