AmaWaterwaysReviews of amawaterways.com

From top to bottom, every crew member exceeded all expectations

Great trip from Basel to Amsterdam on the AMA Certo. Great scenery, great food, and great service.

This was our second trip with AMA Waterways. Our first trip was the Danube Christmas cruise and it was excellent, from the food to the staff to the tours provided at each stop. Because of the excellent experience we decided to do a second cruise with AMA and chose the Rhine cruise. It was nearly as flawless as the Danube cruise.

We loved the trip. The staff, the room, and the food were all excellent. Gabriella, who served most of our meals, was a delight. She was always cheerful and attentive to our needs. Awan, also a server in the dining room, was excellent and kept us laughing with his great sense of humor. Diana , who was the housekeeper for our room, did a marvelous job. Christian at Reception was very helpful. We wish that the pre-tour talks had given a bit more detail about the places we were going to tour the next day. A couple of the guides were somewhat rude at times, but most were informative and friendly. Hans, our Dutch guide, was especially good. The wine tour in Rudesheim with a 5th-generation member of a wine-producing family, also named Hans, was our favorite tour. The tour of Strasbourg was less satisfactory - we spent most of the day driving through the streets in a bus and only a few minutes actually walking in the town. All in all, we were quite satisfied and hope to do another trip with AMA sometime.

The food & service were perfect. I would only make some changes on the itinerary we were on.

AmaWaterways exceeded our expectations in every possible way! Their attention to detail is unsurpassed. Jelena, our Cruise Mgr, was there for us at all hours and very knowledgeable. Christian, our Hotel Mgr, was there to do anything that needed to be done...and with a smile. Every staff member was personable and absolutely ready to serve your every need, including hand polishing the stair steps. The dining room staff members were so entertaining that you looked forward to every meal. And speaking of meals, the food was absolutely delicious. Loved the 24 hour coffee bar! The tour organization was outstanding, thanks to Jelena. It was definitely a bucket list trip. Don't hesitate booking with AmaWaterways.

15 days from Amsterdam to Budapest. Sailed on the AMASerana, a new ship in AMA's fleet. Launched in 2015 the ship is in pristine shape and well maintained. The suite we had with a king size bed was spacious and very comfortable. The room included large sliding doors by the bed opening up to the river and a separate large balcony. Both provided excellent opportunities for comfortably viewing the river during the cruise. Dining opportunities consisted of breakfast (buffet style), lunch and dinner (both served). The food was attractive/appealing in its presentation and uniformly excellent. The portion size was perfect. The wait staff were attentive without hovering. The overall service was excellent. During the days there were a diverse selection of tour/excursion opportunities: always walking and biking tours, and sometimes local tasting or music events. Each walking tour was organized into three self selected groups (active, regular and gentle walkers) to accommodate a range of physical abilities. Every afternoon there was a pianist in the lounge and several times performers were brought on board for entertainment after dinner. The ship's crew and staff were phenomenal. Always friendly and helpful. Great customer service. Overall a wonderful experience.

I really enjoyed my cruise. It was amazing, relaxing and educational.