AmaWaterwaysReviews of amawaterways.com

We had a lovely cruise. We started on the Amamora but due to high water levels we had to leave our boat and transfer to the Amaserena. The latter was slightly older. We preferred the staterooms in the Amamora. The staff on both boats were exceptional, nothing was too much trouble. Everything is very well organised including the boat switching! The food presentation was superb tho some dishes tasted a little bland. Overall I would recommend Ama Waterways.

We enjoyed the Medieval Treasures Wine Cruise very much. The excursions, food and service on the boat were very good. AMA scheduled our flights from the US. There was one major problem on our return. We were not aware that the Customs Office In Toronto, Canada closes at 9 pm. We missed getting home with our luggage by 5 minutes. Unaware of this, we were quite dismayed after traveling all day from Nuremberg to Frankfurt to Toronto. We missed the flight to Philadelphia, where our car was parked. It took four days to get our luggage from Air Canada! My recommendation for AMA is avoid scheduling so many transfers and to allow plenty of time in case of flight delays, bad weather and long lines in security. Also avoid flights in the late afternoon in Toronto which are overbooked and leave no choice but to stay in a hotel when flights are delayed.

I have taken two cruises with AMA. The first was the Tulip Time cruise on the AMA CERTO in April of 2017. Everything about that cruise was 5 stars or more. The second cruise was this past December on the AMA PRIMA. It was the Christmas Markets cruise and was the last cruise of the season. The service was about three stars and the food less. I think the problems were that the entire crew was ready for their vacations. For this reason, I would not recommend booking the last couple of weeks of the year. I will be cruising with them again in October of this year on the Mekong. Since my first cruise with them was so good, I wanted to give them another shot.

Third time AMAWaterways customer. Disappointed in our cabin at the stern and over the engines. Other than that it was another five star trip.

Great service. The whispers didn't work to well but the guides overcome that

We had a great time and the crew could not have been better. However one cigarette and one cigar smoker sat right in the middle of the outside space which made it impossible to enjoy any part of the deck area. The water was high and most of the upper deck was closed but even at that smoking in that confined of space made it very miserable.

Nothing like a big Cruise Ship... and, depending on the weather, is not reliable... in fact, we had so much rain, the river ran high, and we were stuck in Strasbourg France. Not too bad, meals were good, and bus service to our tours continued. We then were bussed to Basel on the appointed day.

In a crowded open seating environment Katrina blocked us from seating on a table she was reserving for some other guests, consequently she ruined our dinner and possibly the trip. Overall me and my wife were very please with everything else during the trip.