Alternativepods.comReviews of alternativepods.com

Excellent customer service! I never had any problems with the products, but when I was mistakenly shipped the wrong flavor of vape I was sent a replacement with priority shipping the very same day. I will definitely be ordering from this company every time from now on!

I’ve been buying from alternative pods off and on for years. Always great quality. In about 3 years only one thing I’ve ordered had problems and their customer service was stellar. Sam replied immediately and worked with me to resolve my issue and get another product out within 24hrs. Shoutout SAM! Thanks for your diligence and attention.

The customer service was outstanding! I placed an order and got assistance from a chat session with them. They quickly shipped the order but unfortunately UPS made a mistake, so it went to the wrong house which could be confirmed based on the picture they took of the package and house included. Well it was obvious that wasn’t my house. But through the virtual chat Alternative Pods has sent out a replacement order that will require signature. It took no long wait to get this done. I highly recommend Alternative Pods!

I originally had an issue with shipping but have since had it resolved by Sam!! Customer service is definitely key and Sam has made me feel like my business matters!! Keep up the great customer service!

I've been purchasing from Alternative Pods for a few years now and have had excellent customer service. They're professional, reliable and honest. Anytime I've had a problem (no one person or company is perfect) I emailed them & I've always received an acceptable response as a resolution. I highly recommend this company & will continue doing business with them.

I love this company for many reasons. The pricing and selection can’t be beat! Not to mention the customer service! I had an issue with a device I purchased recently and I messaged their customer service and was greeting with the most helpful human named Sam. He was quick to respond and took care of the issue. I have recommended these guys to many family and friends and would recommend them to you too!

Sam is awesome! I made a mistake on my order I guess I ordered one item when I wanted something else but Sam was able to change the order so now I will get the right item this company is awesome. Sam is awesome 👍😎😻😹😸😺😼

Sam responded quickly and handled the matter very satisfactorily. Because of Sam, I will continue to use this company.