Altar'd StateReviews of altardstate.com

So I bought this dress that I absolutely love!! Cutest dress I own! I wore it to a wedding and got so many compliments, I washed it and was going to wear it to a high-school banquet and when I put it on it shrunk so much, that when I bend over you can see my butt!! I was devastated turns out that the only way I could have washed it was to take it to a dry cleaner! Are you kidding me! This dress was Expensive and I don't have a dry cleaner near me! I don't ever writ reviews, but I am so mad about this experience that I would definitely not recommend!

What a scam … I’ve shopped there before and everything is expensive but I ordered on line for an upcoming vaca and the dresses were too big . When I sent them back for an exchange they charged me $20 extra for shipping .. then they lost my order and claim it was an honest mistake. I live two hours away from a store so I had to call several times . This was a waste of a lot of money but also customer service was poor . I would discourage anyone from buying these overpriced clothes .

the employees need to chill on the customer service. i understand it is your job to sell but let me shop in peace for at least 10 minutes. i was getting bombarded by both employees working. when one was out doing something else, the other one was asking me if i liked this or that for my special occasion. i have to fake a smile and say i like it and i’ll try it on but i think everyone who comes in there has a specific item of clothing that they’re looking for and can use their eyes to see what they like. they get too personal asking what i’m shopping for and what i’m doing, when where and why. like girl why u need to know that just let me do my thing. the lady came to my dressing room twice with butt ugly stuff to try on that was completely the opposite of what i was looking for. let’s take it down a notch please.

You should only buy on sales, the quality of their clothes is too bad for those prices. Apart from that, the stores are beautifully presented.

My first visit to Altar’d State. The sale representatives were all very helpful and friendly. The items inside the store were all neatly displayed and the dressing room was very clean. I received one of their jackets as a gift and it was too big for me. They exchanged it without any trouble. I would definitely return.

Terrible. I love their clothes but this most recent experience has made me no longer a customer. I placed an order on 1/5, the next day I received an email my order shipped and I was charged. 3 days later I get a notification that my complete order did not ship and that they would be correcting my charge. Well after speaking to their customer service department I was told that I was not eligible for a refund or an order cancellation because my order shipped already. But that they would refund my shipping charges. I wasn’t going to be charged for shipping but when they cancelled some of my order I was being charged shipping. They messed up and they refuse to admit. So now I have $160 pulled from my account for the original charge and have to wait for them to refund it because there’s another charge of $110 for what they actually shipped and another charge for $98 because that’s the difference of shipping costs. So I have over $350 worth of charges because they don’t know what they’re doing and blame my bank for not processing things quickly enough. It’s illegal for them to charge me until it’s been shipped. Save your time and energy don’t online shop there

I don’t purchase much from them because ALL their dresses are Polyester and or nylon. I can’t stand polyester material on and it makes their dresses uncomfortable. I quit buying from them because of the material. I prefer cotton.

$10 shipping is ridiculous. I went to the website and it said if I signed up for emails they would give me free shipping. They didn’t and I refuse to pay $10 for shipping when most other places it costs half as much.