Jonathan C.
Altair is fantastifc.
I've ordered mining equipment from a handful of vendors, globally, over the past few years and will say that there is a broad range of service one may get purchasing this sort of equipment. Over the past few months as I have been building out a new mining facility, I decided to use Altair after some positive experiences with their eBay store for smaller asics and I am very glad I did. My point of contact was a Aviral Shukla, who has gone above and beyond to make this process easy. For perspective - I purchased about $35,000 of equipment from them. When I've dealt with some other distributors, as soon as they have the cash in hand you get second-rate service. NOT WITH ALTAIR! Turned out that 1 of my machines was DOA - and because of a delay in L6-30 Receptacles at my local electrical supply house, I was just outside of the 2 week Altair warranty, but Aviral offered to exchange the unit - basically no questions asked regardless. More businesses with integrity, like Altair, will help to give the crypto-space a more positive rep. Altair - thank you for all that you do for the mining community! I will, forever, be a loyal customer!