Thomas
I ordered a pair of running shoe
I ordered a pair of running shoe, needed them fast. A few days later they notified me that there was a mistake with their inventory and none were available. I emailed them to find a compromise but received no reply. This is my first and last time to use Al’s. Disappointing customer service.
Response from Als.comJun 28, 2018
Hi Thomas, We sincerely apologize for the experience that you had! We definitely want to make this situation right. It looks like we attempted to call the number on your order and just missed you. We would love to speak with you directly to see what we can do to resolve this issue more fully! Please feel free to give us a call at your convenience as we would love to talk with you to better resolve the situation. We are in the office Monday through Friday from 9am to 5pm Mountain Time Thanks! Al's Customer Service 435-554-8257