Als.comTop outdoor gear and footwear from The North Face, Under Armour, Black Diamond, Mountain Hardwear, Smith, Patagonia, Kuhl, Arc'Teryx, and MSR. Free shipping on every order over $45 and no hassle returns!
Als.com (als.com) has 439 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Equipment & Associations · Springville, Utah
Great
Equipment & Associations · Bountiful, Utah
New
Equipment & Associations · West Jordan, Utah
New
Equipment & Associations · Panorama City, California
Excellent
439 approved reviews, newest moderated first
Dan P.
Als is the best. Service, selection, etc...the best.
Response from Als.comJul 6, 2021
Hi Dan, Thanks for the positive feedback, We are happy to hear that our team is able to take care of you! Hope you see you again sometime soon. Thanks, Al's Team
Ryan
Ordered online and selected store pickup to avails shipping. Website stated it would be available in 5 days but I got an email within 4 hours saying it was ready for pickup. Superior service and seamless transaction. 5 stars for sure.
Response from Als.comJun 25, 2021
Hi Ryan, Thanks for the great feedback! So happy to hear that you had a successful experience with our online ordering. We appreciate you taking the time to give us a great review. Thanks, Al's Team
Sarah R.
Al's is my dream store. I love the vibe of the store and always walk out with more than I intended. The staff is always so helpful and they really know what they are talking about. Any time I work with the customer service team, I really have a 10/10 experience.
Response from Als.comJun 24, 2021
Hello Sarah, Wow! Thank you so much for such a killer review. We are always happy to enable a more-than-intended shopping score. Love hearing that you receive the customer service that you truly deserve. Thanks for being a 10/10 customer and part of the family here at Al's. Thanks, Al's Team
Sue A.
I shop often at Al’s and it’s always been a positive experience. The staff that I’ve worked with have been extremely knowledgeable and very kind! Today our Al’s was out of the specific kayak that my son wanted and the manager helped guide me to placing an online order and the lady who helped me online was so kind and helped me place my order. Love the selection that Al’s carries and the friendly employees they have!
Response from Als.comJun 24, 2021
Hi Sue, We appreciate your time in giving us some great feedback. Thank you for working so well with our team as we found what you needed! Hopefully, you are able to enjoy your kayak soon. Stay safe and have fun this summer! Thanks, Al's Team
Bob M.
Al’s is great. Bought some shoes and knee pads. Although the shoes were too big, they sent a prepaid label, got a super quick refund and had great customer service. I’m enjoying the kneepads and will be happy to purchase from them again. Thanks a bunch Al!
Response from Als.comJun 24, 2021
Hi Bob, Thanks for the awesome feedback! Happy to hear about your positive experience with our Customer Service Team. We are sorry to hear that the shoes did not fit, but hope the kneepads are working out well. Thanks, Al's Team
JC
Everything thing was great, great service, great product, great prices!
Response from Als.comJun 16, 2021
Hi JC, Well, thank you for the great review! We love that we are able to work with customers like yourself. Thanks, Al's Team
Kevin W.
Excellent service and a great price! They went the extra mile to check with me about a possible problem with the address. Hard to find good customer service like I experienced here.
Response from Als.comJun 16, 2021
Hey Kevin, Thank you so much for sharing your awesome review about your experience with our team! Glad we were able to provide you with the service you deserved. Hope you are able to enjoy your new gear! We hope to hear from you again sometime soon! Thanks, Al's Team
Ethan G.
Al's always has the bees stuff for the best price!
Response from Als.comJun 16, 2021
Hello Ethan, We appreciate your positive review! Happy that we are able to provide you with awesome gear at a price you like. Thanks, Al's Team