neil E.
easy to install and connect.
easy to install and connect.
Response from Alpine Home Air ProductsOct 7, 2026
We’re glad getting everything connected was straightforward. Enjoy your new system! – Alpine Home Air Products

Alpine Home Air Products helps homeowners, contractors, property managers, and businesses find heating and cooling solutions with greater clarity and confidence.Since 2002, we have worked to make professional-quality HVAC equipment more accessible by combining convenient online shopping with knowledgeable, personal support. Our team understands that purchasing a heating or cooling system can be a significant and sometimes complicated decision. That is why we provide free assistance with equipment selection, system matching, sizing considerations, installation questions, and troubleshooting.Customers can shop a broad selection of central air conditioning systems, heat pumps, furnaces, ductless mini-splits, air handlers, packaged systems, indoor air-quality products, thermostats, installation accessories, and other HVAC equipment. Alpine is also the exclusive home of Blueridge heating and cooling systems, which offer practical, competitively priced options for a variety of residential and light-commercial projects.Our goal is not simply to sell equipment. We want customers to understand their options, feel supported throughout their projects, and have access to helpful information before and after their purchases.After more than two decades in business and hundreds of thousands of customers served nationwide, we remain committed to dependable service, competitive value, and a better way to shop for HVAC equipment online.We appreciate customers who take the time to share their experiences on Trustpilot. Your feedback helps other shoppers make informed decisions and helps our team continue improving the service we provide.
Alpine Home Air Products (alpinehomeair.com) has 163 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Energy & Heating · Claymont, Delaware
Excellent

Energy & Heating · Scottsdale, Arizona
Excellent

Energy & Heating · Westland, Michigan
Excellent

Energy & Heating · Alexandria, Virginia
Excellent
163 approved reviews, newest moderated first
neil E.
easy to install and connect.
Response from Alpine Home Air ProductsOct 7, 2026
We’re glad getting everything connected was straightforward. Enjoy your new system! – Alpine Home Air Products
Pat R.
Customer service quoted exactly what I needed. Shipping was flawless, actually arrived a day early. Packaged perfectly with zero damage. Had to call tech support during install. They were readily available and knew the equipment. Will buy from them again!
Response from Alpine Home Air ProductsOct 6, 2026
We’re glad you felt confident in your purchase and had the help you needed during installation. We’d love to work with you again! – The Team at Alpine
N H.
customer service, ship time, quality product
Response from Alpine Home Air ProductsOct 6, 2026
We’re happy we came through for you from order to delivery. Thanks for choosing Alpine! – The Alpine Team
Thomas
Always great customer service.
Response from Alpine Home Air ProductsOct 5, 2026
We appreciate every opportunity to help you. Thanks for continuing to choose Alpine! – The Alpine Team
Johnny B.
I had a great experience with the complete order. Sales people knew there stuff and helped me get what I needed. I did call technical support a couple of times, and they was great and knew their stuff. I installed the system myself and its working great. The only thing that might not make it a home owner install is brazing the copper lines. And shipping was fast, I had it in three days.
Response from Alpine Home Air ProductsOct 5, 2026
It’s rewarding to hear that the guidance along the way helped you reach a successful installation. Thanks for trusting us with your project and calling when questions came up. We’re here whenever you need us! – The Alpine Team
Ejiro W.
The product arrived earlier than expected. Great customer service and technical support. Down side: this a/c is only one year and we are changing major parts already. Is this going to last and would I recommend it to others???
Response from Alpine Home Air ProductsOct 5, 2026
We appreciate your kind words about our team and understand your concern about future reliability. Our unlimited technical support continues for the lifetime of your equipment, and we’re here to keep helping. We welcome working directly with your chosen technician while they’re onsite to troubleshoot together and help determine the right next steps. – Alpine Home Air Products
TIM EDWARDS TAX E.
I purchased three boards and had my technician talk to your specialist to get my unit repaired and no luck to date on my repair Dr Timmie M. Edwards
Response from Alpine Home Air ProductsOct 5, 2026
We recognize how frustrating it’s been to face repeated repair setbacks with your system after more than six years of service, and that the issues remain unresolved. The most senior members of our technical team are now handling your case and will continue working with your technician toward getting the system back up and running. – The Alpine Team
Rob C.
Was pushed to purchase a coil and the man installing the coil and ac unit said the coil was not needed at all Thats an extra 900 I did not have to spend
Response from Alpine Home Air ProductsOct 5, 2026
We’re sorry the coil recommendation left you feeling pressured, especially after receiving different advice from your installer. Our Technical Support Team will be in touch to confirm your equipment details and compatibility, explain the recommendation, and determine whether a return makes sense. – Alpine Home Air Products