Alpha WeebsReviews of alphaweebs.com

I ordered a hoodie and a shirt with a free gift. I received the free gift item first which was a ring. I was confused so I reached out to customer service who told me this was normal and my other items would be coming in time. About two weeks after that I received the shirt I ordered. It was very cute, but I still hadn't received the hoodie. I reached out to customer service again and they told me it was still on its way. Another two weeks passed and had been about a month and a half since I ordered the items at this point so I reached out again. Customer service told me the item has been delivered. I replied that it had not been delivered and that I wanted to take it with me on my trip in three weeks so to please either replace the item or refund my money for the hoodie. They agreed to replace the item. Here's hoping this one gets here.

Even thought we had a mix up with the size of the shirt I bought they afford to give me a free replacement without having to send it back. That’s amazing customer service and satisfaction.

5 stars for costumer service! I ordered a tshirt and the quality is really bad so I contacted costumer service (they are great) and they offered a free replacement I didn’t have to return anything. Once the replacement arrives I’ll leave a picture here. Well it’s been 2 weeks and I still waiting for my replacement.

got the Wrong size but customer service was good!

Do NOT order from this site. Do yourself a favor. They charge top dollar for absolute garbage quality material. Even the graphics they put on the items are abysmal. Ordered a hoodie and the graphic is way small for it and extremely blurry. They refuse to refund and won’t pay for return shipping. Scam of a company. I would avoid if I were you. I’m not sure if the positive reviews are paid for or not because this place is horrible. Oh and not to mention it took nearly 2 months for my items to come. Avoid at all costs.

While I did receive the wrong sizes, I do appreciate the speedy response to my issues. I do appreciate that they sent me free replacements of the products. Awesome company

I bought a hoodie that was too small and they sent me a replacement that was the correct size free of charge

Finding a good site for quality anime T-shirts is hard. When I got my shirts from Alpha Weebs I was happy to see the quality was more than passable. It truly was great. Where I ran into an issue was size. My shirts were smaller than I anticipated. I reached out to Alpha, Weebs Customer Support. And they quickly responded and sent me bigger sizes of the shirts. On Them!!! Truly care for their customers. Very happy with their process!