Philip C.
Very satisfied.
Very satisfied.
Alphabet Trains & Toys is a retailer of high-quality educational toys made from sustainable materials. Most of our toys are made in the US and safety-tested according to the highest standards. We carry Name Trains, personalized name puzzle stools, personalized books, Montessori and educational toys, etc. We pride ourselves in our outstanding customer service, no-hassle return policy, and our FREE shipping program
Alphabet Trains (alphabet-trains.com) has 173 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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173 approved reviews, newest moderated first
Philip C.
Very satisfied.
Linda S.
Colors were just as I requested. My grandchild was very excited when he unwrapped them at Christmas.
Pavel K.
This is second train set we are ordering from the company. The trains are well made and packed. Our sons love them and they are sturdy enough to survive multiple years with curious and very active toddlers.
RS
Very helpful, prompt reply to a small website issue that wouldn’t let me order. Made me feel better about having to report it and encouraged me to go back and buy what I’d been looking at. Thank you so much!!
Cathy
Love the alphabet puzzle. I get one for each grandchild
Steve M.
Really appreciate the quality and service from Alphabet Trains. This is the third train I’ve ordered from them! Thank you!!
Peter
I ordered The alphabet trains and it was very high quality. I had a slight problem with the order which customer service corrected very quickly. I would definitely recommend them and will order from them again.
customer
I would not recommend buying from this site. I had a hard time placing my order. I didn’t get a confirmation so I ordered from somewhere else. Silly me, the order did go through and I was charged. I called customer service, to initiate a return had to leave a message and no one ever got back to me. So, my nephew now has two trains.
Response from Alphabet TrainsOct 1, 2024
Thank you for your review. We are sorry to hear you had such a bad experience. We pride ourselves in our outstanding customer support. Unfortunately, we have no record of you contacting us via phone. Please contact us via email at [email protected] so that we can facilitate a smooth return process for you to return your order. We do have a 90-day, no-questions-asked return policy on Name Trains Thank you